Student Services Specialist
The Student Services Specialist provides support to students, prospective students, alumni, and parents for common enrollment and advising questions and procedures. Additionally, they assist with programming for new studentsThis person will be the primary coordinator for the university's Academic Recovery Program (ARP). They will be responsible for collaborating with key university personnel to place students appropriately for leveled intervention and to advise students appropriately toward a return to Good Academic Standing. They will teach courses related to that assignment and will monitor student assignments and compliance for all tiers of ARP.The preferred candidate will have a Master's degree and at least three years' work experience in college student services. The ideal candidate will demonstrate experience in working with a broad range of students, staff, faculty, and community members, and possess an understanding of the academic challenges faced by college students from diverse cultural backgrounds. Highly preferred is significant experience in designing/developing and implementing an Academic Recovery Program, as is experience in working with students who are not in good academic standing. The ability to use word processing and spreadsheets for tasks such as advertisements, mail merging, and data collection/reporting is also preferred. Experience and expertise with Banner Student information systems is a plus, as is familiarity with Argos reporting software and Moodle Course Management software and Google apps. Excellent verbal and written communication skills and the ability to work collaboratively with faculty and staff are crucial to success.
Learn more about this vacancy, and apply online at http://jobs.unca.edu/. Applications accepted through July 20, 2018.
UNC Asheville is committed to equality and diversity of experiences for our students, applicants and employees. Qualified individuals are encouraged to apply regardless of socio-economic status, gender expression, gender and sexual identity, culture, and ideological beliefs. UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.