Alumni Relations Assistant-18001332

Job description

Job Description

Alumni Relations Assistant-18001332

Please include a cover letter with your application.

Tufts University Advancement is looking for an Administrative Assistant to join the Tufts Office of Alumni Relations (OAR). The OAR team believes in the value of a lifelong connection to the Tufts Community. We collaborate with alumni, students, parents, friends, and university partners to provide exceptional experiences around the world. In conjunction with the Tufts University Alumni Association, OAR plans programs and supports volunteer opportunities for a diverse group of Tufts Alumni. We support campus-based, regional, shared interest, and international programs to engage our wide range of alumni around the world.

As the first point of contact for all Tufts alumni, the Alumni Relations Assistant will welcome office visitors and handle all incoming calls, emails, and online community requests. This role will provide superior customer service to connect alumni to the appropriate services and help resolve inquiries. This position provides day-to-day administrative, logistical and communications support for the entire OAR (17 people), and specifically for the Alumni Association and Volunteer Management team. Within the Alumni Association, this role tracks monthly finances, plans and executes bi-annual council meetings, supports senior and alumni awards programs, and provides general committee support. The Alumni Relations Assistant enters and manages alumni data and events into Advance (CRM), produces monthly volunteer newsletters and other volunteer communications, and recruits, trains, and supervises office student workers.

Minimum Qualifications:

  • Typically, a high school diploma/GED and 5+ years of administrative experience OR a bachelor's degree and 3+ years of experience.
  • Requires advanced knowledge of Microsoft Office suite including word processing, editing and graphics functions, spreadsheet and database knowledge.
  • In addition, bookkeeping or basic accounting knowledge and excellent organizational and interpersonal skills.

Preferred Qualifications:
  • Proactive, articulate, personable, well-organized, service-oriented to internal and external constituents, and able to handle multiple projects concurrently.
  • Excellent interpersonal skills are essential, including exceptional oral and written communication skills with strong attention to details.
  • 1 to 3 years of professional experience in alumni relations, development and/or volunteer management.
  • BA/BS.
  • Strong knowledge of Microsoft Office Suite, social media platforms including Facebook, Instagram, Twitter, and LinkedIn, and complex databases.
  • Able to work as part of a team, as well as independently; can do attitude with ability to roll up sleeves and tackle all
  • Able to attend evening and weekend events.
  • An aptitude for and commitment to thinking differently, learning new systems and applications, collaborating.
  • Proven ability to manage volunteers.
  • Experience in event planning.
  • Familiarity with customer relationship management system (such as Advance).

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

Primary Location: United States-Massachusetts-Medford/Somerville
Job: Advancement/Alumni Relations
Organization: UA - Alumni Relations
Employee Status: Regular
Schedule: Full-time
Job Posting: Jun 5, 2018, 1:36:28 PM





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Job No:
Posted: 6/15/2018
Application Due: 7/26/2018
Work Type: