Library Assistant, Document Delivery - Tisch Library-18001267

Medford, MA
Jun 15, 2018
Institution Type
Four-Year Institution

Job Description

Library Assistant, Document Delivery - Tisch Library-18001267

Tisch Library supports Tufts’ School of Arts & Sciences and the School of Engineering, providing the services and resources to assist members of the Tufts community in their teaching, learning and research. Tisch Library provides collections, expertise, and technology-rich environments to support the creation and dissemination of scholarship. The Access Services Department ensures timely and effective access to library facilities and collections through its circulation, reserves, interlibrary loan and stack management services; in addition, it provides basic reference services and supports the printing/copying/scanning needs of library patrons.

The Library Assistant, Document Delivery will:
  • process borrowing and lending Interlibrary loan requests using ILLiad;
  • hire, train and supervise student assistants;
  • manage streaming media for faculty use on the learning management system. Copy, upload and distribute streamed films to faculty; maintain and organize streaming media server;

  • serve on the circulation desk as needed: circulate library materials; identify and troubleshoot problems; accept payment for library fines;

  • and maintain daily operations in absence of the department coordinator.

Basic Requirements:
  • BA/BS or established success in a customer service environment.
  • Excellent interpersonal, communication and organizational skills.
  • Experience with MS-Office products.
Preferred Qualifications:
  • Familiarity with fair use, copyright and best practices in resource sharing.

Special Work Schedule Requirements:
May be required to modify work schedule to ensure consistent service coverage.

An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.

Equal Opportunity Employer – minority/females/veterans/disability/sexual orientation/gender identity.

Primary Location: United States-Massachusetts-Medford/Somerville
Job: Library
Organization: Tisch Library
Employee Status: Regular
Schedule: Full-time
Job Posting: May 10, 2018, 10:14:21 PM


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