Director of Dining Services

Haverford College
Jun 14, 2018
Institution Type
Four-Year Institution

Director of Dining Services

Job Description Summary:  Haverford College seeks to hire a full time, exempt, benefits eligible Director of Dining Services. The Director supervises the College’s Dining Services operations including the board plan, cash operations, catering, and summer operations.  This year-round, full-time position requires working early morning hours, evening hours, and weekends, as needed.  The Director reports to the Bi-College Director of Dining Services, who oversees both the Haverford and Bryn Mawr dining operations.

Essential Functions & Primary Responsibilities:

  • Supervises the dining services staff including managers, supervisors, and other employees.  The Director is responsible for staff hiring, training, performance evaluations, disciplinary action, salary review, and promotions and transfers.
  • Works with the Bi-Co Director of Dining Services and Bryn Mawr College Dining Services staff to maintain, enhance and further the collaborative relationship between the two colleges, with the mutual goal of improving the Haverford and Bryn Mawr dining operations.
  • Ensures that all products and services are produced and provided according to departmental standards of quality.  Close monitoring with an attention to detail of all services is required.
  • Directs all food and non-food purchasing, ensuring that purchases are being made properly according to established specifications, from approved vendors, using Haverford’s/Bryn Mawr’s computerized menu management system where applicable, and at negotiated or approved pricing.
  • Oversees proper food production, and food production management practices, ensuring maximum quality and minimal waste and resulting in good cost control.  Monitors to ensure that all applicable operations are using the Haverford/Bryn Mawr computerized menu management system (Computrition) to maximize efficient operations.  Computrition will be used to manage standardized recipes and menus, production forecasting and planning, ordering, inventory valuation and tracking, and nutrition analysis.
  • Meets with students, food committee members, colleagues, and other College staff to discuss service requests, menus and nutritional needs, always representing Dining Services professionally and positively. 
  • Manages budgets totaling approximately $6 million for the following areas:  board plan operations, cash operations, catering and summer operations.  Makes frequent analysis of meal counts, usage and meal trends, food, labor and other costs to ensure fiscal responsibility of budgets.
  • Assumes responsibility for enforcing compliance with health and safety standards as directed by federal, state and local health department regulations, ServSafe, College, and departmentally developed standards.  
  • Enforces all College work and safety standards. 
  • Serves as manager-on-duty as needed. 
  • Provides a regular physical presence in the Dining Center and at events, acting as the chief communication link to the College community.

Line of Report:

  • The Director of Dining Services reports directly to the Executive Director of Dining for Bryn Mawr and Haverford.  All Managers report directly to this position and all hourly staff, full-time, part-time and student staff report both directly and indirectly to this position.

Education, Training, & Experience:

  • Ten or more years of dining service management experience, preferably in a higher education or similar institutional setting;
  • Completion of a bachelor’s degree is required.
  • Excellent interpersonal communication skills with experience in maneuvering difficult situations that require diplomacy.
  • Extensive supervisory, management and leadership experience, preferable in a higher education or similar institution setting.
  • Must possess basic skills necessary to review, analyze and manage budgets.
  • Must have experience managing 50+ employees.
  • Must possess experience to be able to utilize software and programs to access and work with systems such as: database, email, word processing, financial, menu management software and others.
  • Must have and be able to maintain ServSafe certification.
  • Must possess a valid U.S. Drivers’ License, and be able to pass a Motor Vehicle Record Check.

Physical Demands and Environmental Conditions Required of this Position:

  • Lifting (to exert strength to move objects from one place to another):
    • Sedentary Lifting: (0-10 pounds) Up to three hours
    • Light Lifting (10-20 pounds): Up to three hours
    • Moderate Lifting (20-50 pounds): Up to three hours
    • Heavy Lifting (50 to 100 pounds): Never
  • Pulling (to exert force upon an abject to move or change its direction: Three to six hours
  • Pushing (to draw an object toward oneself to move or change its direction): Three to six hours
  • Carrying (to hold objects while moving entire body): Up to three hours
  • Reaching or working above shoulder (to extend arms upward or outward away from body): Up to three hours
  • Walking (to move entire body in erect position): Six to eight hours
  • Standing (to maintain body in erect posture in stationary position): Six to eight hours
  • Sitting (to rest weight on buttocks and back of thighs with legs bent at knees): Six to eight hours
  • Crouching/Stooping (to bend upper body forward while fully flexing knees): Three to six hours
  • Kneeling (to maintain upper body in erect position while resting knees on ground): Up to three hours
  • Climbing (to ascend or descent heights using ladders, scaffolding, stairs, poles, inclined surfaces): Three to six hours
  • Twisting (to rotate upper body while feet remain stationary): Three to six hours
  • Driving (operating a motor vehicle, crane, tractor, forklift, etc.): Up to three hours
  • Exposure Limitation (i.e., cold water, dust, gas, fumes, extreme temperatures): Three to six hours

To Apply: Please visit to complete an application, which includes uploading a cover letter, resume, and the names and contact information of three (3) references. Please note that failure to provide the required documentation may result in failure for consideration. The application deadline is Friday, June 29, 2018.

Haverford College has a longstanding commitment to diversity rooted in values of inclusion and social justice, a commitment reflected in the academic program, lived experience, and composition of the College community. Haverford welcomes applications from candidates who share these values and who will contribute to the College’s educational mission.

Haverford College is an Affirmative Action and Equal Opportunity Employer.

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