Academic Advisor

San Jose, CA
Jun 14, 2018
Administrative Jobs
Student Affairs, Academic Advising
Institution Type
Four-Year Institution

Job ID: 24605
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code: 3082
Department: CASA Student Success Center


Classification: Student Services Professional - II
Salary Range: $4,057/month - $5,769/month
FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

The Academic Advisor works independently to provide academic advising and related student academic support services for students in the College of Applied Sciences and Arts. Position responsibilities may include providing accurate, timely, and consistent advising to students on academic requirements and procedures; connecting students to appropriate resources on campus; supervising peer advisors and tutors; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. Working with the Student Success Center team and AARS, the incumbent provides professional advising support for recruiting and orienting new students, and supports University initiatives on retention and success through graduation.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a jobrelated field and two years of professional experience in one of the student services program areas or in a related field.

A masters degree in a jobrelated field may be substituted for one year of the professional experience.

Preferred Qualifications

-Master's degree in an academic advising-related field
-Two years of experience in progressively responsible professional
-Demonstrated knowledge of, sensitivity to, and experience in working with ethnically and culturally diverse student populations as well as low-income and first generation college students

Knowledge, Skills & Abilities

-Ability to advise students individually and in groups on academic success strategies; general knowledge of the principles of individual and group behavior.
-Experience with and sensitivity to working with diverse student populations and first-generation college students.
-Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
-General knowledge of research and interview techniques; and of the principles of individual and group behavior.
-Ability to analyze complex situations and adopt effective courses of action.
-Excellent problem-solving and interpersonal interaction skills.
-Ability to establish and maintain collaborative working relationships with students, staff, and faculty in a diverse and fast-paced environment.
-Ability to work both independently and as part of a collaborative team.
-Ability to be flexible, and prioritize work tasks.
-Knowledge of software applications including word processing, spreadsheet, and database management.
-Ability to quickly learn and effectively apply software and virtual applications and other resources used at SJSU to support student success.
-Ability to accurately disseminate detailed information.
-Ability to compose and appropriately format correspondence and reports.
-Ability to adhere to strict confidentiality requirements and other ethical standards.
-Ability to plan and conduct small-scale workshops and make effective presentations to groups.
-Ability to collect, compile, analyze and evaluate data and make recommendations based on these data.
-Strong written and oral communication skills and excellent work ethic.

Posting Date

June 13, 2018

Application Screening

Application Screening begins June 30, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Satisfactory completion of a background check (including a driminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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