ASSOC DIR, CAREER SERVICES-Career Management Center

Job description

diversity employer

ASSOC DIR, CAREER SERVICES-Career Management Center
Career Management Center

Sector Director for Marketing and Media/Entertainment/Sport
Career Management Center
The Fuqua School of Business

The Sector Director for Marketing is a senior staff position in the Fuqua Career Management Center and reports to the Daytime Director for Career Management. The incumbent works closely with a variety of constituents - students, employers, alumni, faculty, staff and others- to envision, build, and strengthen career support broadly within the Fuqua student population, and specifically within the Marketing and MES sectors.
The incumbent serves as the primary owner and strategist towards dual objectives:
  1. Student Support: Develop a robust portfolio of sector-specific activities, including student counseling, development of resources/toolkits, and sector-focused career and industry education and job search preparation programs that prepare students to succeed in the competitive job market and global workplace; and
  2. Employer Relationship Development: Develop partnerships with organizations and provide direct and indirect channels for recruitment and engagement opportunities with students.
To capitalize on the full value of the incumbent's activities, the role requires proactive communication and significant collaboration within the entire CMC team and across student groups and populations; a variety of Fuqua departments; other areas of the Duke community; and corporate recruiters and alumni.

Skills, qualifications, and job requirements
  • Graduate degree strongly preferred, especially an MBA, Master of Counseling, or other relevant discipline
  • Minimum of 5 - 7 years of relevant professional experience, preferably in Marketing or recruiting/HR
  • Extensive interaction with alumni, students and corporate recruiters is integral to the position, so a strong portfolio of communication skills, including presentation and advocacy, are essential
  • Ability to conceptualize and implement programs at both strategic and tactical levels and in alignment with broader departmental and institutional goals
  • Ability to diagnose and resolve complex problems and their implications within the parameters of Duke University and The Fuqua School's core values, practices, and policies and to apply those parameters to meet the needs of multiple stakeholders
  • Sharp stakeholder focus, which include current and prospective employers, Fuqua students, alumni, and institutional partners within Fuqua and Duke
  • Periodic travel to attend relevant off-site events/conferences and meet with employers

Principal activities and accountabilities
Employer and student engagement
  • Consult with and advise students seeking internships and full-time positions. Sector Directors will be responsible for working with all students, but with a particular focus on students interested in the Marketing and MES sectors. Vary approach according to individual needs and

concerns. Share information gained through organization outreach to educate students about sector hiring requirements, specific organizations, and job market trends.
  • Partner with aligned student club(s) especially the Marketing Club and MES Club. Set and manage expectations of student groups despite having no formal supervisory responsibility. Integrate club, corporate, and CMC activities and key messages to ensure student needs are met consistently without duplication of efforts. Serve as a guide and resource for planning engagement events such as Week-in-Cities trips and identifying speakers/panelists for career related events, including conferences and workshops.
  • Identify sector-relevant career resources, develop resources where ones do not exist, and work to make those resources available to our students.
  • Assess needs, create, plan, and evaluate opportunities for advancing employer engagement by managing existing relationships or developing new relationships. Resulting activities will range from collaborative programs to recruitment events to sector-specific training and professional development. Utilize special events and marketing channels to reach employers who would not otherwise participate in traditional on-campus recruiting.

Institutional and departmental engagement
  • Promote and interpret the school's vision for Marketing & MES and ensure progress toward objectives by working closely with the entire CMC team; student leaders; and faculty, staff, and others in the Fuqua and Duke communities whose work focuses on student, employer, and alumni engagement.
  • Educate others on and advocate for the needs of the Marketing and MES sectors within Fuqua. Consider the end-to-end spectrum of activities that foster an environment of success for students seeking careers in the assigned sector - including but not limited to prospective students, academic offerings, co-curricular experiences, recruiting opportunities and channels, career and job search preparation, and alumni engagement and support - and work appropriately within the school to address issues that may deter engagement or limit success.
  • Identify and analyze metrics of interest within sector, including quantitative data and stakeholder feedback. Analyze and interpret results to identify accomplishments and improvement opportunities. Communicate resulting suggestions and actions to others.
  • As a senior CMC staff member, assume a general leadership role - both in spirit and in action - within the department and the school. Identify business challenges and propose solutions; recognize others for their contributions; reinforce core values and operating principles; diffuse difficult or sensitive situations when needed and appropriate; and educate internal and external stakeholders on topics of importance related to CMC, Fuqua, and Duke.
  • Upon request or as time permits, assume leadership, ownership, or responsibility for special initiatives which add value beyond the immediate area of responsibility and contribute to broader departmental or institutional objectives.

Measures of success
While not an exhaustive list, the sources below will serve as direct or indirect performance indicators. A formal performance review is conducted annually with informal assessment and discussion occurring in regularly scheduled intervals and on a real-time basis.
  • Achievement and impact of identified goals, considering both what work was done and how it was accomplished
  • Informal and formal feedback from students, partners, and internal stakeholders, including:
    • Student evaluations from individual or small-group appointments, presentations, and workshops
    • Feedback from faculty, staff, and via surveys, focus groups, and/or other communication channels
    • Recruiter feedback on student preparation levels and skills in the job search, as well as evaluations from sector employers on their overall Fuqua engagement or recruiting experience
  • Benefit and opportunities driven by employer engagement, including leads and offers
  • Alignment with Duke core values of learning, diversity, respect, teamwork, and trustworthiness in all interactions

Requisition Number


Duke Entity

Job Code

Job Family Level


Full Time / Part Time

Regular / Temporary


Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.


Work requires a master's degree in counseling, student personneladministration or a related field.


Work requires two years of experience in a college or university careerservices office or directly related experience.

Auto req ID


Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.





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Job No:
Posted: 6/14/2018
Application Due: 7/20/2018
Work Type: