Part Time Receptionist/Phone Support - Information Technology

Location
USA, Denver, Colorado
Salary
$9.50 - $13.25 per hour
Posted
Jun 13, 2018
Ref
800850
Contact
University of
Faculty Jobs
Education
Position Type
Alt-Ac & Post-Ac
Institution Type
Four-Year Institution

Information Technology (IT) is the unified IT organization that supports the vision, values, mission, and goals of the University by providing IT infrastructure, systems, administrative applications, academic resources and related services to faculty, students and staff. Embracing DU's Impact 2025, the division aligns IT resources with University and unit strategic goals and operational plans, providing service in the spirit of "One DU".

Position Summary

Receptionist with some clerical duties for the Information Technology (IT) building, reporting to the Assistant Director, Telecom Services. Serves as the operator for the University campus switchboard answering calls, responding to a variety of inquiries from both on and off-campus callers, and directing calls as necessary. Provides numbers, information and directions in a friendly, courteous, accurate, professional and efficient manner. As IT receptionist, greets visitors to the building including students, faculty and staff of the university as well as vendors of technology and other services, assisting such visitors with inquiries or directing them to other IT staff member or department as required. Performs general clerical tasks such as typing, sorting mail, scheduling tele-conferences for members of the University community, assisting with room scheduling/coordination of meeting/events, and assorted record keeping functions.

This is a non-benefited position not to exceed 1,000 hours in a calendar year.

Essential Functions

  • Reliable, Trustworthy, & Responsible
  • Technology savvy
  • Familiarity with a college or university setting
  • Other duties as assigned

Knowledge, Skills, and Abilities

  • Customer service experience
  • Ability to follow instructions & work carefully
  • Knowledge of Microsoft Office suite
  • Excellent listing skills, oral communication skill, and a positive teamwork attitude

Required Qualifications

  • High school diploma or equivalent
  • Customer Service experience

Preferred Qualifications

  • A.A. degree or Bachelor's
  • 1+ years of Administrative or Customer Service experience

Work Schedule

Monday-Friday, flexible hours. 20 hours per week.

Application Deadline

For best consideration, please submit your application materials by 4:00pm (MST) June 22, 2018. Applications may be accepted and reviewed until position is filled.

Special Instructions

Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted.

Please include the following documents:

  1. Resume
  2. Cover Letter

The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.

All offers of employment are based upon satisfactory completion of a criminal history background check.

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