Coral Gables, Florida
Jun 12, 2018
Institution Type
Four-Year Institution
The University of Miami is considered among the top tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity and Teamwork (DIRECCT) we strive to create an environment where everyone contributes in making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 13,400 faculty and staff from all over the world.

The Information Technology department is seeking a Desktop Support Technician. This position will report to the gables campus and will work the 2nd shift (3:30pm-12am). The Desktop Support Technician for IT provides technical user advice/support to the University of Miami academic and administrative staff and its satellite facilities for problems and questions related to network communication and link to Local Area Network (LAN), Campus Area Network (CAN), Metropolitan Area Network (MAN), and Wide Area Network (WAN). He/she will monitor systems and advise senior staff / management of network application status. Extensive knowledge of PC/LAN communications hardware/software and network management software is essential.

Minimum requirements:
• High School Diploma or equivalent.
• At least one year relevant work experience with computers, network operating systems, and data communications troubleshooting.
• Working knowledge of networked PC hardware, and Windows OS installation/setup.
• Superior customer service skills a must.
• Verbal and written English skills required.

Apply at www.miami.edu/careers
Position #: P00017587

The University of Miami is home to some of the brightest minds in the world. We are committed to educating and nurturing students, creating knowledge, and providing service to our community and beyond. The University of Miami offers competitive salaries and a comprehensive benefits package including medical and dental benefits, tuition remission, vacation, paid holidays and much more. The University of Miami is an Equal Opportunity/Affirmative Action Employer. Come join us!


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