Education Abroad Advisor

Flagstaff, Arizona
$40,888 - $49,864
Jun 12, 2018
Institution Type
Four-Year Institution

Special Information

Come join our team of more than 60 full-time, part-time, and student staff representing five continents and 16 native languages!  Be a part of an internationally recognized Education Abroad Office.  The Center for International Education at Northern Arizona University (NAU) has received the Paul Simon Award, and the Education Abroad unit within CIE has received the Heiskill Award.  Additionally, NAU is ranked in IIE’s Open Doors within the top 20 US institutions for year-long study abroad programs. Our office has over 200 programs in more than 40 countries.  We send students abroad for the year, semester, summer, and winter or spring break and offer students opportunities through exchange, provider, intern, and faculty-led programs based on their academic, financial, and personal needs.  At NAU you will be able to work with a diverse group of students and partners. Our student body is nearly one-quarter Hispanic with a higher than average Native American population as well.  The Education Abroad Advisor will have responsibility for programs in Europe (excluding the UK) as well as working with the departmental scholarships. Currently programs in Europe are divided into two regions: northern and southern.  The ideal applicant may have a general familiarity with Europe or a specific country in Europe but will need to be flexible and is expected to accommodate changes in their region based on departmental needs.  To receive full consideration, please 1) complete the standard online NAU application and 2) submit a cover letter and resume, and 3) include a 300-400 word statement on how you have contributed to an environment that includes and respects diversity in your previous positions.

Job Description   

Education Abroad Advising

  • Advises students on available programs (exchange, faculty-led, and provider) of study (year-long, semester and summer, spring break, or winter programs).
  • Advises students on academic credit, grade transfer processes and other academic policies as they relate to NAU in general and the student’s program of study.
  • Advises students on program costs, financial aid and scholarship opportunities, financial planning for study abroad, and any other logistical aspects related to the program, including housing, among many others.
  • Advises students, faculty, staff, and parents on NAU’s administrative policies, procedures and opportunities for study abroad.
  • Advises faculty and academic advisors on academic policies of host institutions and of NAU’s policies for transfer of courses earned abroad.

Education Abroad Territory Management

  • Manages an assigned territory of programs abroad.
  • Communicates with host institutions regarding NAU’s policies and program management issues.
  • Maintains program information up-to-date, including admission applications, housing applications, and any other relevant information.
  • Manages the credit and grade transfer processes for assigned programs, including communication with the Office of the Registrar and the Academic Information Office, until grades are posted.
  • Conducts periodic program site visits and assessment as necessary.

Education Abroad Marketing and Promotion

  • Conducts and participates in information sessions, classroom presentations, admission events, university events, study abroad fairs, and other related presentations on study abroad to prospective students, parents and members of the NAU community.
  • Monitors and updates the study abroad website
  • Establishes and develops department and office contacts for study abroad advocacy and promotion.

Scholarship Program Management

  • Manages internal scholarship applications, reviewal process, and the posting of awards.
  • Oversees and maintains the budget alloted for internal scholarships.
  • Liases with departments at NAU that offer educational abroad scholarships.
  • Maintains a database of all national and international study abroad scholarships.
  • Advises students’ on study abroad scholarship opportunities and applications.
  • Review and certify successful completion of follow-up scholarship projects.


  • Assists with the design and delivery of pre-departure orientation sessions and re-entry programs.
  • Liases with faculty on marketing and promotion of faculty-led programs.
  • Assists with faculty-led program payments and budgets.
  • Other duties as assigned and various administrative functions within the Education Abroad division and the Centern for International Education Department such as the study abroad fair, and international orientation.
  • Represent the Center for International Education at campus, community, and national meetings as requested.

Minimum Qualifications   

  • Bachelor’s degree in student affairs, international relations, global studies, higher education administration, or a related field AND three years’ professional experience in international education OR
  • Master’s degree in student affairs, international relations, global studies, higher education administration, or a related field AND one year of professional experience in international education
  • Experience living, working, or studying abroad in Europe (excluding the UK) for one or more semesters
  • Experience advising students
  • Experience establishing and maintaining international partner relationships

Preferred Qualifications   

  • Ability to communicate in a European language in addition to English
  • Four or more years’ experience working in international education in a university setting
  • Experience with scholarship processes
  • Experience with Terra Dotta, SalesForce, and/or PeopleSoft

Knowledge Skills and Abilities   

  • Effective presentation, marketing, and communication skills
  • Ability to develop and maintain relationships with international partner universities, provider programs, and internship sites
  • Ability to coordinate many programs while coordinating student inquiries and applications for those programs
  • Ability to develop programs based on accepted best practices in international education
  • Ability to periodically travel internationally
  • Attention to detail

Background Information   

This position has been identified as a safety/security sensitive position.  Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following:  a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report.  The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses.  The report contains three years of data for Clery reportable crime statistics for the campus along with the most current year’s Fire Safety Report, which includes policy statements and fire statistics for Flagstaff on-campus student housing. 

The report may be viewed at or by visiting the NAUPD website at:  A printed copy of the report is available upon request by contacting the NAU Police Department, Records Department at (928)523-8884 or by visiting the department at Building 98A on the NAU Mountain Campus.


$40,888 - $49,864

FLSA Status   

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position.  NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents.  More information on benefits at NAU is available at

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service, which may be found at:

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan).  New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date.  Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment.  Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.  More information is available at:

Learning and Development   

Your career at Northern Arizona University includes the opportunity for professional development.  New employee on-boarding training includes courses to be completed within the first 30 days ( If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.  In addition to the development classes offered in-person, every NAU employee receives a free subscription to From this site you can access more than 1,400 training videos on a broad range of subjects, including business skills, photography, music and video, home computing, and web design and development.  

Application Deadline   

July 9, 2018 at 11:59 pm.

How to Apply   

To apply for this position, please click on the "Apply" button on this page.  You must submit your application by clicking on the "Submit" button by midnight of the application deadline.  If you need assistance completing your application there are instructions available on line at or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets. 

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ  86011.

Equal Employment Opportunity   

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.  Women, minorities, veterans and individuals with disabilities are encouraged to apply.  NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service.  AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.