Assistant Director / Case Manager Job Description
Position Number: 00106985
Primary Function of Organization Unit: The mission of the Violence Prevention and Threat Management (VPTM) unit is to identify, de-escalate, and decrease violent activity and its possible adverse effects upon students, faculty, staff, and university community. VPTM staff work with a variety of university partners to address behaviors of concern that include threatening communications directed towards one's self or others, threatening behaviors, physical violence, stalking or unwanted pursuit, domestic or interpersonal violence, sexual violence, or other activities that violate the university's Campus/Workplace Violence Regulation. This unit facilitates the university Behavior Assessment Team (BAT) in its mission to ensure that effective intervention and management is provided in situations that pose, or potentially pose, a threat to the safety of the campus community. The primary goal is to work effectively with community partners to prevent violence so that the university may remain a safe environment to work and learn. Safety is a community responsibility and having an informed and knowledgeable campus community is a critical component to the mission of the VPTM Unit. This office offers multiple training and educational opportunities in addition to providing instructional information on workplace violence prevention, reporting responsibilities, resources, and how to assist. Training participation is strongly encouraged on campus, required in some instances, and significantly contributes to the overall success of fulfilling the unit's mission.
Essential Job Duties: This position supports the Director of Violence Prevention and Threat Management, Risk Assessment Case Manager by assisting with case management and violence prevention programs in addition to related university risk assessment issues. The Associate Director/Case Manager will be a full-time position with a 9 month appointment. This position will report to the Director of Violence Prevention & Threat Management, Risk Assessment Case Manager Responsibilities include: Work integrally with partner units, including the Division of Academic and Student Affairs (DASA) and Human Resources (HR). Provide on-call support, program support and enhanced business continuity and direct case management. Case management will be provided for student, employee, and non-affiliate related cases. Conduct threat assessments and safety planning for those identified as victims or potential victims of violence. Provide timely and appropriate referrals to support services within the university and coordinate intervention plans through the use of and collaboration with various university and off-campus resources in order to minimize or resolve concerns. Monitor and track individual cases and progress to ensure compliance with recommendations, on-going assessment and address new or emerging concerns as they arise. Conduct follow-up on cases by applying the threat assessment matrix tools and any other tools necessary. Collaborate as part of the university's NCSU Cares team and the BAT. Assist in providing comprehensive outreach and consultation services to faculty, staff and students through the use of traditional in-person presentations, social media, and other creative multi-media efforts; collaborate with other campus offices to ensure coherent integration of messaging and education to the campus community. Assist in managing a case management database by ensuring all correspondence, notes, and action items are accurately documented. Assist in the appropriate and ethical assessment of data collected by and about individuals of concern in an effort to develop and maintain best practices. Provide referrals, as necessary, to the Counseling Center, Faculty and Staff Assistance Program (FASAP), outside counseling services, and domestic violence resources, etc. Partner with the Office of General Counsel, the Counseling Center, Employee Relations, Student Conduct, University Police and other key stakeholders to ensure comprehensive case management. Partner with external community agencies and law enforcement, as appropriate.
Minimum Education/Experience: Master's degree in social work, mental health, psychology, and counselor education or other relevant degree Three years of related work experience. Knowledge and understanding of violence prevention and intervention techniques and a strong theoretical and practical understanding of interpersonal violence. Ability to work collaboratively with multiple campus and community organizations. Experience developing and implementing training curriculum on topics such as suicide prevention, workplace violence, domestic violence awareness, child abuse, classroom behavior management, and dealing with difficult students/employees.
Department Required Skills: Experience in conducting violence risk assessments and/or threat assessments and developing management strategies and/or case management experience. Experience working with Microsoft Office Suite and SPSS. Strong oral and written communication skills. Data and records management skills.
Preferred Experience, Skills, Training/Education: Certified Threat Manager Relevant licensure, such as LSW, LCSW, or LPC. Experience working in a higher education setting Experience in providing training and outreach on such topics as suicide prevention, violence prevention, effective communication strategies, etc. Experience in developing outreach marketing materials
Necessary Licenses and Certifications: Valid DL required. A valid North Carolina driver's within 60 days of start date.
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.