Student Services Generalist
Working Title: Student Services Generalist
Position Type: University Managerial and Professional Staff
Department: Dean's Office, School of Eng and Applied Science
Posting Date: 04-12-2018
The Undergraduate Programs Office at the University of Virginia's the School of Engineering and Applied Science (SEAS) seeks candidates for a Student Services Generalist. This position will support a portfolio of activities and initiatives supporting undergraduate engineering students. The incumbent may also provide student advising, coaching, engagement, program development and management.
Pending the selected candidate's background, specific responsibilities may include (i) researching and implementing high impact practices for student retention, engagement, and success, as well as tracking and assessing all student programs, (ii) regularly collaborating with staff in student support offices such as Center for Diversity in Engineering, counseling, study abroad and career services, Engineering Career Development, Student Disability Access Center to improve the engineering student experience, (iv) managing student tutoring programs, (v) serving as a representative on committees to facilitate student advising and interventions, (vi) managing summer programming, engagements with K-12 schools, engineering societies, and civic partners, and (vii) collaborating on efforts to close outcomes gaps among student populations and to substantially increase the percentage of SEAS underrepresented students studying abroad.
The Student Services Generalist will work closely with the Associate Dean of Undergraduate Programs. The ideal candidate will be both autonomous and highly collaboratively, a creative problem-solver, and someone with a demonstrated commitment to student development, underrepresented and underserved student populations, and knowledge of high impact practices related to student success.
A bachelor's degree in education, psychology, sociology or related is required. One year experience in student-related administrative support in a higher education setting is required. A master's degree is preferred and may substitute for experience. A minimum of two years' experience in student affairs or career counseling is preferred. Outstanding interpersonal, verbal and written communication skills are required. The ability to work effectively with a diverse group of stakeholders including students, faculty, alumni, and internship supervisors is a must, as is the ability to coordinate multiple projects and competing priorities in a busy work environment. Must be proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook). The ability to conduct and evaluate assessments and surveys is preferred. A knowledge of trends in higher education undergraduate programs and student developmental theory is also preferred.
To apply, visit https://jobs.virginia.edu and search for posting 0623046. Complete a Staff Application online, attach a resume, cover letter, and names and contact information of three professional references.
For additional information about the position, please contact Anne Lesko, [email protected]
With one of the highest graduation rates of minority undergraduate students and one of the highest percentages of women engineering students among public universities, the University of Virginia is fundamentally committed to increasing the diversity of its faculty and staff. UVA is an affirmative action and equal opportunity employer. We welcome nominations of and applications from women, members of minority groups, veterans and individuals with disabilities. We also welcome others who would bring additional dimensions of diversity to the university's research and teaching mission. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences.
Required Knowledge, Skills and Abilities:
Outstanding interpersonal, verbal and written communication skills are required. The ability to work effectively with a diverse group of stakeholders including students, faculty, alumni, and internship supervisors is a must, as is the ability to coordinate multiple projects and competing priorities in a busy work environment.
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