Academic Support Counselor, RN

Charlestown, MA
Jun 12, 2018
Institution Type
Four-Year Institution

The Institution:
MGH Institute of Health Professions in Boston is an innovative and interprofessional graduate school with post-baccalaureate, direct entry-level master’s and doctorate, and post-professional programs in Nursing, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Speech-Language Pathology, Health Professions Education, and a PhD in Rehabilitation Sciences. The only degree-granting affiliate of Partners HealthCare System, the MGH Institute offers its more than 1,400 students unparalleled opportunities to learn and work alongside expert practitioners in a variety of hospital, clinical, community, and educational settings. The school, which has graduated more than 5,400 students since its 1977 founding by Massachusetts General Hospital, is fully accredited by the New England Association of Schools and Colleges (NEASC). Several programs are highly ranked by U.S. News & World Report and the school has been named for the past six years as a Great College to Work for by The Chronicle of Higher Education.

  • Promote the availability of academic support services to students through publications, web alerts, open houses, information sessions, email, open office hours, and other forms of communication as appropriate
  • Contribute to the creation of a culture that supports student wellness and success
  • Design and implement strategies to enhance diversity and inclusion
  • Aids students in the form of instruction, coaching, and reflection to students struggling academically
  • Regularly review the need for academic support, methods of delivery, quality, and outcomes of academic support in consultation with Assistant Dean and Program Directors.
  • Guide students through online orientation to the School of Nursing, by helping students through the details of pre-enrollment requirements, answering questions, and addressing concerns.
  • Develop academic support plans to maintain high-touch support for students.
  • Provide early intervention to students of concern who demonstrate need based on readiness assessment. Track student progress, collect and analyze data regarding student success through to licensure or certification.
  • Assist students in NCLEX preparation as a content and testing expert.
  • Maintain a database of all requests for individual and group academic support and report as requested.
  • Partner with faculty in supporting students of concern, proctor exams as needed, , assist with accommodations for students with disabilities as directed, and troubleshoot concerns Attend periodic faculty program and Curriculum committee meetings.
  • Complete ATI training for NCLEX preparation and become familiar with all resources available from vendor.
  • Presents at open houses and orientation sessions.
  • Coordinates special events for at risk student groups

  • Shared responsibilities

    In collaboration with the School of Nursing Administrative staff, the ASC will share the following responsibilities:

    a. Maintain positive public relations through the provision of expert assistance. Serves as a resource regarding program details and the Institute for prospective and current students and faculty

    b. Supports school wide activities as needed

    c. Perform other related duties incidental to the work described herein


    Must be a Registered Nurse eligible for licensure in Massachusetts

    Bachelor's degree required at minimum

    Skills/Abilities/Competencies Required:

    a) Administrative Skills-

    Strong organizational skills

    Attention to detail

    Ability to interact effectively with administrative, faculty, and student constituents

    Ability to juggle multiple simultaneous projects, set priorities, and delegate tasks when necessary

    Proactive in developing/updating systems as needed to meet administrator's needs

    Ability to manage multiple demands and respond to complaints from assorted constituencies

    b) Technical Skills-

    Computer proficient, MS Office experience very helpful

    Familiar with standard office equipment; fax, copiers, multi-task telephone system

    c) Physical Capabilities


    EEO Statement

    The MGH Institute of Health Professions is an equal opportunity employer and is committed to enhancing the diversity of its faculty and staff. We welcome nominations and applications from individuals who would bring diversity of experience, thought and practice to the Institute's research, teaching and clinical missions. Applications from protected veterans and individuals with disabilities are strongly encouraged.

    Primary Location: MA-Charlestown-MGH IHP
    Work Locations: MGH IHP 36 First Avenue Charlestown 02129
    Job: Professional/Managerial
    Organization: Massachusetts General Hospital(MGH)
    Schedule: Part-time
    Standard Hours: 20
    Shift: Day Job
    Employee Status: Regular
    Recruiting Department: IHP SON
    Job Posting: Jun 11, 2018


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