Academic Skills Center: Student Services Coordinator

Job description

Job ID 14213
Location UW Eau Claire;Eau Claire, WI
Full/Part Time Part-Time
Regular/Temporary Regular


POSITION: An 80%, nine-month professional academic staff position is available in The Academic Skills Center beginning August 20, 2018. The official title for this assignment is Student Services Coordinator. This is a renewable assignment, contingent on performance and funding. The salary will be commensurate with experience and qualifications. The Student Services Coordinator will be responsible for managing content-based tutor programs and supervising tutors, managing the Supplemental Instruction program, and supervising the day-to-day operations of SI Leaders. This position is also responsible for teaching GEN 110-Stategies for Academic Success for first semester students and GEN 201 Students Success Seminar for students on probation after suspension. This position reports to the director, Academic Skills Center.

MINIMUM QUALIFICATIONS: A master’s degree from a regionally accredited institution is required. Also required are teaching experience; demonstrated ability to work with diverse populations; excellent written and oral communication skills.

PREFERRED QUALIFICATIONS: Experience at the college level teaching and demonstrated commitment to diversity, equity and inclusion.


  1. Teach GEN 110/ FYO
  • Teach two courses each fall for first-year students that assist in their transition to college.
  • Develop first-year, transitional curriculum for diverse learners and populations.
  • Assess students’ reading/study, and/or writing skills and make appropriate referrals.
  • Connect students to resources and activities on campus.
  • Meet individually with each student to assess academic progress and inquire about any transition concerns.
  • Supervise class mentors.
  1. Teach GEN 201 for students in poor academic standing
  • Teach one or two courses each semester for students on probation after suspension.
  • Meet individually with students to identify factors leading to poor academic standing.
  • Assess students’ reading/study, and/or writing skills, track academic progress, and assist students in developing a personalized plan for getting back in good academic standing.
  1. Coordinate Supplemental Instruction (SI)
  • Manage the SI program.
  • Recruit, hire, train, and supervise 8-10 SI leaders and 1-3 SI mentors.
  • Work with colleagues and mentors to develop initial and on-going SI training.
  1. Supervise Tutoring
  • Recruit, hire, train, and supervise 15-25 tutors for biology and chemistry courses.
  • Develop resources for tutors including EDI concepts.
  1. Student Support
  • Provide general academic counseling.
  • Provide continued support for former students, including making referrals and providing letters of recommendation.
  1. Participate in the planning, development, and strengthening of the ASC’s programs and services.
  2. Assist in program evaluation, provide data to ASC Director for reporting requirements and recommend future directions for student development.
  3. Contribute to unit, university, and community activities, as appropriate, and continue to expand knowledge and skills through professional growth and development.
  4. Perform other duties as assigned.

THE UNIT: The unit of the Academic Skills Center consists of a director and four staff members. The Academic Skills Center is located within the Student Success Center. Please visit our website at

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,200 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically. Please follow instructions found on the following UW-Eau Claire Web site: You must create an account and login before you can apply. If you have not yet registered, click on the "Click here to Register" link to begin the registration process. If you are already a registered user, input your "User Name" and "Password" and select "Login." Click the link to the Academic Skills Center: Student Services Coordinator position (Job ID # 14213) and then click the "Apply Now" button to submit your application electronically. Your application will not be considered complete until all required documents are attached and all required fields are completed. Please be sure you have included the following in PDF format:
  • Letter of application
  • Curriculum vita
  • Unofficial transcript
  • Names and contact information for three references.

Please direct requests for additional information to: Dr. Audrey Robinson, Director Academic Skills Center; [email protected]

To ensure consideration, completed applications must be received by May 7, 2018. However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. A criminal background check is required prior to employment.

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report ( . Also visit our Campus Security Authority policy (

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing diversity, equity, and inclusion.





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Job No:
Posted: 6/9/2018
Application Due: 6/15/2018
Work Type: