University of California, Irvine
The Otolaryngology Admitting Worker (AW) is a critical front line position in a busy practice in Irvine. The AW is the first contact of our patients when they come in the door, so their individual professionalism, friendly and accommodating personality is essential to the success of the Patient Experience. The AW provides customer service to all ages of patients who seek and obtain medical services from our internationally known doctors. The employee is instrumental in facilitating patient flow in the clinic. The AW works with nursing and MDs to manage the day to day functions.
Using the UC Irvine electronic registration system (EPIC) the candidate greets patients, determines insurance eligibility, schedules, reschedules, cancels and confirms appointments, procedures/surgeries, follow through on messages to MDs and back to patient when directed. The employee is responsible for all insurance co-pay and deductible, as well as self-pay collections. They must have proven cash handling skills with accurate daily reconciliation. They apply appropriate credit to accounts, review patient issues with billing coordinator and supervisor when necessary.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Salary: Hourly $18.18 - $20.04
Total Hours: 8-5, M-F
This is a full time position that requires attention to attendance. Candidates must understand that the practice successful patient care hinges on all staff adhering to their work schedules. This position is critical to all closing procedures. The Otolaryngology clinic is located at 250 E. Yale Loop, Irvine , CA 92604.
Final candidate subject to background check.
As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts.
Please attach your resume.
Click here to see the Otolaryngology website.
View Job Description for the position requirements.
To apply, visit https://staffing2.hr.uci.edu/CSS_External/CSSPage_Referred.ASP?Req=2018-0595