Network Engineer, Technical Services

Chattanooga, Tennessee
Jun 08, 2018
Institution Type
Four-Year Institution

Network Engineer, Technical Services  Requisition # 18000000OB 


Under the direction of the Senior Network Engineer, this position will design and implement computer networks by focusing on high-level designs and planning. This position will select the appropriate data communications through integrating LAN, WAN, Internet, and intranet components and configuring them to meet user's needs.

Responsibilities include:

  • Implementation & Support: Installing, configuring, and implementing new Wi-Fi equipment for building renovations and new construction; Providing support for all aspects of the campus network including; Switches, Routers, DHCP, DNS, Network Access Control, Firewalls, Load Balancers and all other appropriate network equipment; Providing direction and guidance for existing and emerging technologies along with participating in complex and mission critical technical analysis.
  • Monitoring, Troubleshooting, and Customer Support: Monitoring the Wi-Fi network for anomalies and responds appropriately; Utilizing a variety of network monitoring and troubleshooting tools to remedy customer issues; Working closely with project management and technical teams to support successful deployment of new applications; Updating ticket tracking database with pertinent information.
  • Project Management: Working with IT Project Manager on large implementations of applications for user community; Managing small projects including planning, scheduling, communicating progress, and closing a project within a functional area.



Bachelor's degree in Computer Science or related field or equivalent related experience. Must have 3 years’ experience in networking environment. Experience in higher education setting is required. Must have knowledge of networking principles including, switching, routing, LAN, WAN, Wi-Fi, and Firewalls; knowledge of network hardware and cabling standards. Must have effective skills in research and analysis, project planning and implementation; strong interpersonal communication skills and the ability to maintain effective working relationships with clients, co-workers, and vendors; effective customer service skills to engage customer, resolve issues with a sense of urgency, and communicate in a timely manner; excellent decision-making, time-management, and planning skills; customer-centric approach to problem-solving. Must have the ability to be a self-starter and motivated to move projects forward; ability to coach and mentor staff and develop the human capital of the organization; ability to manage competing priorities in a highly demanding environment. Occasional nights and weekends are required.

Applications must be sent electronically to:

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.