DENTAL ASSISTANT B
Duties: Assist dentist chairside utilizing 4-handed techniques, set-up and breakdown of operatories. Perform, under the direct supervision of a dentist, the following: Taking and pouring impressions of teeth for study models, diagnostic casts and athletic appliances. Possess working knowledge of dental procedures, materials and techniques used in assisting the general and specialty dentist. Capture and mount digital 2-D and 3-D radiographs, maintain supplies and equipment. The candidate must be flexible in schedule, assist at multi locations as necessary and possess patient-driven and outstanding customer service skills.
Four-handed dental assisting of general and specialty dentist chairside as assigned. End-to-end patient service, issue instruments, set up & breakdown of operatories per compliance standards. Allocate time, resources efficiently & effectively; Take responsibility for all work activities; Implement decisions that have been agreed upon; Maintain confidentiality with sensitive info at all times.
Perform under the supervision of the dentist impressions and lab work. Organize and maintain accurate records, greet and set-up for patient procedures. Treat all fairly & respectfully; Work effectively with others, regardless of their background, position, or status; Respect different values & viewpoints. Work collegially with others, cooperating in both interpersonal & team relationships; Foster enthusiasm & maintain mutual trust, candor & respect.
Instrument management and sterilization processing and inventory control. Effectively manage conflict with all stakeholders in the dept. Support the front desk when needed & other duties as assigned. Work effectively and consistently with Penn community (e.g., students, faculty, staff), Remain calm in stressful situations; Consistently demonstrate pleasant & respectful disposition that puts people at ease.
Expose and mount digital radiographs. Proactively identify issues with supervisor/mgr. Possess and maintain working knowledge of dental procedures, apply advanced assisting techniques as appropriate for each specialty area assigned. Model professional behavior/conduct. Act professionally & calmly at all times; Treat all people respectfully; Take personal responsibility for correcting problems; Follow up to ensure satisfaction with the level of service they have received.
Set-up and breakdown of operatory using current infection control standards. Responsible for upkeep of the surgical equipment to department/infection control standards/law.
Organize and maintain accurate records, greet and set-up for patient procedures.
Qualifications: Technical School, Certification, or training required beyond High School and minimum of 3 years of practical experience in a dental care facility or equivalent combination of education and experience is required.
Current CPR certification and BLS preferred. Experience carrying out duties when faced with interruptions, distractions and a fluctuating workload. Ability to use tact, diplomacy and maintain a high level of confidentiality. Technical skills to learn and use enterprise systems and departmental tools. Experience using standard office equipment such as copier, fax and calculator. Clear and understandable speech to disseminate information and forward messages in a thorough and appropriate manner. Excellent interpersonal skills with diverse groups and individuals at all organizational levels, both inside and outside of the University. Excellent problem solving skills. Strong commitment to teamwork. Service-oriented, with ability to maintain a pleasant and helpful attitude. Ability to troubleshoot and problem solve.
Reference Number: 51-29021
Salary Grade: 023
Employment Type: Non-Exempt
Org: Penn Dental Network-Valley Forge
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: 4-Technical Health Services