Director of the Undergraduate Business Program
8AM - 5PM
Commensurate with Experience
The School of Business at the University of California, Riverside is a nationally-ranked and internationally-recognized AACSB-accredited business school. With over 14,000 alumni all over the world, it is home to the largest undergraduate business program in the University of California system, as well as to the A. Gary Anderson Graduate School of Management, which features MBA, Ph.D., Flex MBA, Master of Professional Accountancy (MPAc), and Master of Finance (MFin) programs. The School is positioned as a center of excellence in business education through cutting-edge research on the business challenges of the 21st century. The Director of Undergraduate Business Programs will be responsible for overseeing the Academic Advising and Student Services program for the Undergraduate Business Programs Office in the School of Business. This position will supervise a team of 5 including one assistant director, three academic advisors along with one program assistant. The director oversees the student affairs administrative and instructional support functions including: advising, admissions, outreach and recruitment, scheduling, registration, staffing of instructional programs, undergraduate student support, and student enrichment/diversity. The director leads the marketing, outreach and recruitment of potential students, orienting and enrollment of students, the process of projecting enrollment demand, scheduling courses to support timely degree progress, as well as, developing advising and mentoring programs, services and processes to support students' on-going academic and career development. The director oversees the provision of all scheduling, enrollment management, advising, mentoring and enrichment services supporting the School and students enrolled in the departments' areas of concentration; development, distribution and dissemination of information regarding university, college and department policies, procedures and requirements; certification of degree completion with respect to university, college and major requirements; policy translation, consultation, accreditation, administrative and analytical support for the Dean, Associate Deans, Area Coordinators, departments and the School's Executive Committee. The incumbent exercises leadership and discretionary authority to solve managerial and programmatic concerns; utilizes a high degree of independence, ingenuity and analytical skills to resolve complex problems without precedent and/or structure. The director will act as the liaison between the School and external offices (Campus, UC-wide, public) on a variety of matters related to the undergraduate business program office. Establishes and implements new, and refines existing, academic programs, policies, and procedures (such as, 4-year program, MBPP, newly established partnerships relating to the undergraduate business program). The incumbent organizes, develops, documents and implements best practices for student affairs unit that are in compliance with UC policies and federal, state, and local regulations. Conducts process re-engineering where needed, manages data and prepares statistical reports for self and others, and conducts short and long-term planning. The director actively participates in the short- and long-term strategic planning for the unit curriculum and programs. In collaboration with others track industrial trends to insure curricula are in line with industry and that program offerings remains competitive. The director maintains the program office budget and oversees the planning, management, and coordination in alignment with the mission, goals and objectives. Manages staffing levels and provides leadership and supervision to a professional academic advising and student services office.
Abilities in problem identification, reasoning, ability to develop original ideas to solve problems, persuasion and leadership.
Skills in project management and social perceptiveness.
Advanced knowledge of advising and counseling techniques.
Skills in monitoring/assessing people, processes or services, to make improvements.
Ability to manage projects/initiatives from inception to adoption; along with evaluation after adoption for improvements/modifications.
Demonstrated ability to extract pertinent information from computerized databases and other sources, conduct analyses, and prepare proposals and reports.
Advanced working knowledge of Excel and demonstrated ability to develop complex statistical analysis, forecasts and data projections related to undergraduate programmatic matters.
High-level critical thinking and interpretive skills to analyze situations, define problems, identify concerns, develop, propose and implement solutions. Creativity to analyze and solve unusual and new problems in ways that establish effective and efficient procedures.
Excellent communication skills, written and verbal. Ability to write concisely, persuasively, and in summary form. Skill to compose, edit and proofread narrative sections of printed information. Ability to express verbally one's position, plan of action, evaluation or interpretation in a professional, concise, and courteous manner.
Multicultural competencies; ability to work with diverse populations. Strong demonstrated skills to articulate complex program requirements to a variety of individuals with broad educational, cultural, and language backgrounds in a pleasant and courteous manner.
Skills and knowledge to supervise, delegate and set priorities. Ability to adjust to shifting priorities and work under short deadline situations while maintaining composure.
Excellent interpersonal skills to communicate with faculty, students and staff using tact, diplomacy and discretion. Strong negotiating skills to resolve conflicts among staff, faculty, and students. Strong leadership, organizational, negotiation, decision-making and management skills.
Ability to analyze work situations and implement long range plans to develop systems and procedures to fulfill complex organizational needs.
Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Knowledge of common University-specific computer application programs.
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities'air, water, energy, transportation, politics, the arts, history and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- Washington Monthly (August 2016) ranked UC Riverside 12th in the nation in its annual University and College Survey. \
- Education Trust placed UC Riverside 9th in the nation for closing the graduation gap between black and white students by 1.7 percentage points.
- In QS World University Rankings 2016/2017, UC Riverside's Department of Philosophy is #1 in the world for the frequency with which published papers are cited by other philosophers.
- U.S. News and World Report Survey (September 2016) ranked UC Riverside 118th overall; earns "Great Schools, Great Prices."
- Shanghai Jiao Tong University (August 2016) Academic Ranking of World Universities ranked UC Riverside among the top 151 to 200 institutions. This survey bills itself as "the most trustworthy precursor of global rankings of the world's top 500 universities."
- U.S. News and World Report's Best Graduate Schools (2016) including:
- Graduate School of Education - 62nd among ranked schools
- Bourns College of Engineering - 71st among ranked schools
For information about our generous employee benefits package, visit: Employee Benefits Overview