Student Services Manager II
Internal Title: Associate Director, Exploratory Advising
Posting Number: STA00626PO18
College/Division: Division of Academic Affairs and Provost
Department: University Advising Center
Advertised Salary Range: $59,100-$69,289
Part/Full-time: Full Time
Job Search Category: Student Services
Advertised Job Summary: The Associate Director of Exploratory Advising provides leadership for the University Advising Center (UAC) in multiple levels of advising for students in academic transition. This position oversees key advising programs including major change advising and academic coaching aimed at retaining undergraduate students. The Associate Director leads a team of academic coaches/advisors and provides planning and direction for comprehensive advising. The Associate Director serves as a contact for analytics software within the UAC and oversees training and use/dissemination of data and information. Program management includes outreach to special populations and development of relevant advising services to support the progression of USC students. In collaboration with the Director of the UAC, this position serves as a liaison/resource to campus partners including faculty, departments, and advisors in matters of degree progression and successful major selection. A successful candidate will have demonstrated success in the following areas: strong supervisory and mentorship skills, working in a leadership role within an academic advising and/or student success program in higher education, directly advising students and facilitating retention and student success initiatives, working with students transitioning to college (first time, transfer, and returning) and guiding students through successful transition and major selection, and working with "at-risk" students and targeting support and resources specific to individual needs.
Minimum Qualifications (Classified and Unclassified positions): Master's degree in Student Services or related field and 7 years experience in student services program area.
EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, protected veteran status or genetics.