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Guest Services Associate, Part-Time

Job description

Job no: 492997
Work type: Staff Part-Time
Department: Guest Services
Location: Island Sports Center
Categories: Other
Position Title Guest Services Associate, Part-Time

Position Department Guest Services

Position Type Staff Part-Time

The position is responsible for greeting guests as they arrive at the Island Sports Center. Must have strong organizational and communication skills and be able to perform all other duties associated with guest service support. This is a part-time position not eligible for University benefits. Work hours are limited to 950 per calendar year and less than 29 hours per week on a regular basis.

Responsible for greeting guests as they arrive to the center and attending to their needs and ensuring all services are paid. Checks in user groups and organizes parties.

  • Responsible for answering telephones, taking messages, checking voicemail and transferring calls.
  • Responsible for enrolling customers in Sports Center programs and editing enrollments as necessary.
  • Maintains guest information in the Sports Center database. Prepares sign-in sheets, copies and flyers. Responsible for sending faxes, sorting mail and waivers, folding brochures, cleaning the desk area and maintaining adequate supplies.
  • Performs opening, closing and balancing of the register.
  • Additional duties as assigned by Guest Service Manager and Supervisor and Island Sports Center Chief Executive Officer.

  • Minimum Qualifications
    High School education or equivalent required.
  • Two years of customer service experience preferred.
  • Excellent communication skills. Good organizational skills. Ability to work in busy environments and with different people.

  • Exemption Status Non-Exempt

    Act 153 Clearance Required Yes

    Required To Pass a Motor Vehicle Report Check No

    Required to Pass a Credit Check Yes

    Additional Posting Information None

    Special Applicant Instructions None

    Advertised November 10, 2017 Eastern Standard Time

    Robert Morris University (RMU), founded in 1921, is one of the leading universities in the Pittsburgh region. RMU provides a professionally focused education with an emphasis on engaged learning and is one of the most affordable private doctoral-level institutions in Pennsylvania. The University is accredited by the Middle States Commission on Higher Education. In 2016, for the first time in its history, RMU was ranked nationally by U.S. News and World Report. In 2017, RMU had among the biggest increases of all national universities in the U.S. News and World Report annual "Best Colleges" rankings released, rising 12 spots to No. 176.

    Robert Morris University is dedicated to changing the lives of its students and employees so that they can go out and change the lives of others. The University combines academic excellence with a professional focus offering numerous undergraduate, graduate and doctoral degree programs. In 2011, Robert Morris University was named as a "Top Workplace" by the Pittsburgh Post Gazette , which names the best places to work in the Greater Pittsburgh region.

    RMU offers faculty members an environment where teaching, research and service are supported and valued.

    RMU's main campus in Moon Township features 230 rolling acres and provides all the benefits of a traditional university campus, just minutes from the airport and downtown Pittsburgh.

    At Robert Morris University, we believe that institutional equity reflects our continued commitment to a community where everyone is both valued and respected. Institutional equity encompasses racial, ethnic, gender and religious diversity, cultural perspectives, national origin, sexual orientation, physical ability, as well as socioeconomic contexts, and educational backgrounds. We are dedicated to developing a diverse population by fostering an environment where intellectual and social growth, individual perspectives, and all human experiences are valued. We strive to be an inclusive community that celebrates and embraces differences as a means of responding to the cultural and social demands of a global society. Inherent in our inclusion efforts is a strong commitment to intercultural and global education to produce and include citizens who will serve as educational, social, economic and cultural ambassadors to the world. Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
    Visit RMU's Office of Diversity, Inclusion and Equity





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    Job No:
    Posted: 5/24/2018
    Application Due: 7/14/2018
    Work Type: