Assistant Director

Job description

Special Information

Come join our team of more than 60 full-time, part-time, and student staff representing five continents and 16 native languages!  Be part of Northern Arizona University’s vision of educating students to adapt and respond to global issues by contributing to the Center for International Education’s award-winning Interdisciplinary Global Programs (IGP).  IGP is a five-year, double major program (one science, engineering, or business and one language or cultural studies), in which students spend an immersion year abroad doing both coursework and an internship.  IGP serves about 300 students across five student cohorts.

The IGP Assistant Director is responsible for managing the later stages of the IGP program, including student pre departure, the year abroad, and reentry.  Examples of the projects in the program’s second stage include active maintenance of the overall IGP internship strategy, course transfer policy, risk management plan, merit scholarship extensions, and alumni engagement plan.  With language as a core pillar of IGP, experience in more than one language and culture is a priority among our team.  The position will also be responsible for managing the student experience and partner relations of a specific region of IGP, depending on the expertise and language ability the candidate brings.  IGP regions are (1) Spain and Latin America, (2) France and Germany, and (3) China and Japan.

The IGP team is highly motivated and dedicated to recognizing the unique opportunity of our interdisciplinary and international network in contributing to positive change.  The IGP Assistant Director will implement the program evaluation, reporting, and dissemination of results.

NAU is ranked in IIE’s Open Doors within the top 20 US institutions for year-long study abroad programs, which is due in part to IGP’s long-term immersion model. This position will require multiple international trips annually.  To receive full consideration, please 1) complete the standard online NAU application and 2) submit a cover letter and resume, and 3) submit a 300-400 word statement on how you have contributed to a workplace environment or professional network that is both interdisciplinary and international, describing the actual and/or potential outcomes of this work.

Job Description

  • Organize the team in cross-region events that take place during the program’s second stage.These events are intended to build the student cohort and help students prepare personally and professionally before, during, and after an intensive immersion year abroad.
  • Manage all activities that take place within one of IGP’s specific regions (Spain/Latin America, France/Germany, or China/Japan). Such activities include: orientation, assisting students with partner selection based on their professional majors, working with students while abroad, assisting with the internship matching process, and connecting host mentors with NAU mentors.
  • Travel to partner institutions within their specialty region to maintain strong relationships and gain an in-depth understanding of the unique offerings of the partners and recommended pathways for students’ combination of majors.
  • Serve as the liaison with Education Abroad to ensure internal processes are aligned, including a smooth co-advising process for the year abroad, and a cohesive maintenance of a course library for partner institutions.
  • Maintain the overall IGP course transfer policy, making explicit to students how their courses abroad will return to NAU.
  • Maintain the overall IGP internship strategy, working with host institutions, academic college committees, and mentors abroad and at NAU to connect the involved parties and ensure a clear and consistent process for students.
  • Organize the support process for NAU language/culture mentors for their engagement with IGP students through a checkpoint model, which provides students with feedback and suggestions to prepare for an immersion year abroad.
  • Serve as the IGP representative in the management of information regarding potential risks to students while abroad, including a protocol of communication with students in countries experiencing disasters and follow up on students’ risk assessment forms for their internships.
  • Meet with students to learn how to best support their experience in the IGP program.
  • Serve as the liaison with financial aid in communicating IGP student eligibility for merit scholarship and tuition lock extensions into students’ fifth year at NAU.
  • Track products that result from student internships, including presentations, articles, publications, and awards.
  • Maintain program data for reporting and program maintenance purposes, including student retention data, program growth by language and professional major, and cohort diversity.
  • Implement the IGP program evaluation, analyzing data for the purposes of program improvement and the dissemination of results of the IGP immersion model.
  • Present at conferences and write articles on the IGP immersion model.
  • Organize the team in an alumni engagement plan that ensures continuity as IGP staff continue their involvement with graduates of their region.

Minimum Qualifications

  • A master’s degree in a relevant field with four years of work experience in science, engineering, business, language, cultural studies, student affairs, or international education.
  • Experience with a language other than English.
  • Demonstrated experience in operating across cultures.
  • Four years of program design and management experience.

Preferred Qualifications

  • Experience living and/or studying abroad for one year or more.
  • Supervisory experience (of student, permanent, and/or contracted staff).
  • Program evaluation experience.
  • Proficiency in a language other than English, which is part of the IGP program (Spanish, French, German, Chinese, Japanese).

Knowledge Skills and Abilities

  • Demonstrated commitment to the principles of diversity.
  • Meticulous organizational skills.
  • Commitment to contributing to a positive work environment.
  • Acute awareness of cross-cultural communication styles and ability to respond to diverse situations in culturally appropriate ways.
  • Ability to be proactive and problem solve.
  • Ability to travel internationally.
  • Ability to regularly work outside of standard business days and hours.
  • Experience with Terra Dotta or another study abroad program platform.

Background Information

This position has been identified as a safety/security sensitive position.  Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following:  a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting.

Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States.

Finally, each year the Northern Arizona University Police Department releases an annual security report.  The report is a result of the federal law known as the Clery Act and contains policy statements that address the school’s policies, procedures and programs concerning safety and security including policies for responding to emergency situations and sexual offenses.  The report contains three years of data for Clery reportable crime statistics for the campus along with the most current year’s Fire Safety Report, which includes policy statements and fire statistics for Flagstaff on-campus student housing. 

The report may be viewed at or by visiting the NAUPD website at:  A printed copy of the report is available upon request by contacting the NAU Police Department, Records Department at (928)523-8884 or by visiting the department at Building 98A on the NAU Mountain Campus.


The budgeted amount is $55,733 to $67,966.

Commensurate with experience.

**The starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.


This is a Service Professional (SPF) position.  NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents.  More information on benefits at NAU is available at

NAU is a tobacco and smoke-free campus.

Service Professionals are hired on a contract basis, renewable each 6 months according to terms of the Conditions of Professional Service, which may be found at:

Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan).  New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date.  Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of employment.  Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of employment.  More information is available at:

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development.  New employee on-boarding training includes courses to be completed within the first 30 days ( If your position includes the supervision of a benefit-eligible employee, we offer the NAU Supervisors Academy for you to complete within your first 2 years.  In addition to the development classes offered in-person, every NAU employee receives a free subscription to From this site you can access more than 1,400 training videos on a broad range of subjects, including business skills, photography, music and video, home computing, and web design and development.  

Application Deadline

June 20, 2018 at 11:59 pm.

How to Apply

To apply for this position, please click on the "Apply" button on this page.  You must submit your application by clicking on the "Submit" button by midnight of the application deadline.  If you need assistance completing your application there are instructions available on line at or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets. 

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process please contact the Office of Equity and Access at: 928-523-3312/TDD - 928-523-1006 or PO Box 4083, Flagstaff AZ  86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution.  Women, minorities, veterans and individuals with disabilities are encouraged to apply.  NAU is responsive to the needs of dual career couples.

EEO is the Law Poster and Supplements

NAU is an Employer of National Service.  AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No: 603775
Posted: 5/21/2018
Application Due: 6/20/2018
Work Type:
Salary: $55,733-$67,966