Staff - Employee Relations Officer

Job description


The Employee Relations Officer is responsible for developing and conducting supervisor training regarding employment law, employee/labor relations, personnel policies and procedures. Develops and implements employee relations process to ensure thorough and timely investigations involving employee complaints and grievances. Conducts investigations and reports related to sexual harassment/harassment, discrimination, and other applicable cases, as well as provides trainings and guidance to faculty and staff on employee relations issues and/or incidents. Conducts background checks. Participates in Title IX committee and others as assigned.


Specific Duties and Responsibilities:

  1. Develops and conducts supervisor training with Director of Human Resources to foster positive attitude toward college goals and mission and to foster effective employee relations.
  2. Reviews existing policies and procedures and recommends new and/or revised policies and procedures as necessary.
  3. Coordinates with administration issues regarding employee relations and assists in formulation of appropriate solutions.
  4. Formulates procedures for supervisors, according to college policy, objectives and mission and federal, state, and local regulations.
  5. Investigates facts, and prepares documents to assist college legal counsel on employment issues.
  6. Gathers information on employees’ perceptions that affect employee morale, motivation and efficiency.
  7. Provides college personnel assistance in identifying, evaluating, and resolving human relations and work performance problems within college to facilitate communication and improve employee human relations and work performance.
  8. Monitors complaint and grievance process and adherence to timelines.
  9. Maintains records of grievance actions; formal investigations and complaints.
  10. Conducts research, interviews employees and other witnesses, and handles other details in preparation for internal investigations and violations of college policies and discovers pertinent facts bearing on claim of grievant.
  11. Prepares affidavits and maintains document files.
  12. Acts as Mediator, Arbitrator and/or Liaison between disputing parties on personnel matters.
  13. Provides training to grievance committees.
  14. Assists Director with human resource projects.
  15. Serves as Campus Security Authority.
  16. Performs other duties as assigned.


Required Education and Experience:

  1. Bachelor’s Degree required; Master’s Degree preferred.
  2. At least five (5) years of experience in employee/labor relations required.


Checks, Certificates, Licenses, and Registrations:

  1. All applicants are subject to a national criminal background check under South Texas College policy.
  2. Security Sensitive position: In addition, subject to federal background check.
  3. Must have valid Texas driver’s license and proof of liability insurance.
  4. Title IX Investigator certification, preferred.


Required Knowledge, Skills and Abilities:

  1. Excellent oral, written, presentation, and interpersonal communication skills.
  2. Strong computer skills with knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) and internet research skills.
  3. Demonstrated knowledge of applicable federal, state, and local laws.
  4. Maintains familiarity with the College’s policies.
  5. Knowledge of human resources functions.
  6. Excellent employee relations skills.
  7. Ability to prioritize and manage multiple projects that requires demonstrated leadership ability.
  8. Ability to analyze situations quickly and objectively and to determine proper course of action.
  9. Team player with the ability to collaborate with all college departments, functions, and other support services.
  10. Ability to adapt to constant change and periods of fast-paced, high-intensity work situations.
  11. Ability to work evenings and/or weekends as needed; wiling to travel throughout the college district using own means of reliable transportation.
  12. Demonstrated ability to interact effectively with a diverse, multi-cultural college population.
  13. Demonstrated commitment to achieving the vision and mission of South Texas College.
  14. Ability to read, analyze, and interpret technical and legal documents.
  15. Ability to respond to inquiries or complaints from employees, regulatory agencies, or members of the business community.
  16. Ability to write articles for publication that conform to prescribed style and format.
  17. Ability to effectively present information to top management, public groups, and/or boards of directors.
  18. Ability to define problems, collect data, establish facts, and draw valid conclusions.
  19. Ability to interpret an extensive variety of technical instructions and deal with several abstract and concrete variables.


Physical Requirements:

  1. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.
  2. Perceiving the nature of sounds at normal speaking levels with or without correction.
  3. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
  4. Ability to make rational decisions through sound logic and deductive processes.
  5. Applying pressure to an object with the fingers and palm.
  6. Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
  7. Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
  8. Standing particularly for sustained periods of time.
  9. Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
  10. Mobility to accomplish tasks, particularly for long distances or moving from one work site to another.


Working Environment:

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.


Equal Employment Opportunity:

South Texas College is an equal education and equal employment opportunity/affirmative action employer. As an equal education institution and equal opportunity employer, the College does not discriminate on the basis of race, color, national origin, religion, age, sex, sexual orientation, gender, gender identity, disability, genetic information, or veteran status. Discrimination is prohibited and the College will comply with all applicable College policies, and state and federal legislation. This policy extends to individuals seeking employment with and admission to the College.

Title IX Statement:

Title IX of the Education Amendments 1972 (20 U.S.C. s1681 et seq.) and its implementing regulations, 34 C.F.R. Part 106 (Title IX), “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”




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Job No:
Posted: 5/18/2018
Application Due: 6/3/2018
Work Type: