MAIN OFFICE ADMINISTRATIVE ASSISTANT

Duties: As part of a busy Main Office team, the ELP (English Language Programs) Administrative Assistant provides a wide range of services year-round to prospective and current international students and professionals who use English as a Second Language and who are enrolled in short-term programs of study. These duties include: responding to inquiries about study and housing options and about procedures for obtaining visas; creating and maintaining student records on departmental and university databases; processing payments and assisting office manager with invoicing; providing administrative support and customer service for arriving and departing students; liaising with program coordinators and university centers, in particular International Student and Scholar Services; generating reports from databases; performing general office duties related to the functioning of the office and assisting staff. In addition, this position will manage facilities and equipment, part-time mailboxes and staff account set-up, and keys. Liaise with IT and building managers regarding ongoing issues. This position will also manage scheduling: manage and schedule the calendar of meetings, committees, and other events. Act as liaison with the Registrar to oversee room reservations for all ELP classes and events.

Qualifications: Required: A High School Diploma or GED and 1 year to 2 years of experience or equivalent combination of education and experience is required. Excellent customer service and verbal and written skills; computer expertise including spreadsheet and database; able to work accurately under pressure, handle confidential information, and to work effectively as part of a team.

Preferred: BA/BS; proficiency in a foreign language, work or study abroad experience, and experience working with international clientele.

Reference Number: 02-28815

Salary Grade: 024

Employment Type: Non-Exempt

Org: English Language Program

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: X-Secretarial/Administrative

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