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Academic Advising and Enrollment Coordinator, SESS

Job description

Job no: 493533
Location: Moon Campus
Position Title Academic Advising and Enrollment Coordinator, SESS

Position Department School of Education and Social Sciences

Position Type Staff Full-Time

This position is complementing the advising provided by faculty and department heads in SESS with a focus on undergraduate recruitment and retention. The person will help to advise undergraduates, will assist the school in recruitment and career placement activities, and will serve as a point of contact for all SESS students for frequently asked questions and matters of procedure. Work is performed under the supervision of the Dean of the School of Education and Social Sciences (with the assistance of department heads). This position is funded through a grant. Continuation of this position is dependent upon extension of grant funding.

Advising/Retention Efforts: Advise prospective Education and Social Science students regarding programs, requirements for admission, necessary prerequisites, and scheduling. Attend all Admitted Students Day and Transfer Student Day events. Responsible for all freshman and transfer orientation activities and functions. Establish initial communication and provide ongoing advisement for all students related to the transition to college, progression, and retention. Deliver presentations in SESS First-Year Experience course sections. Advise freshman, sophomore, and transfer students in coordination with faculty advisors. Point of contact in case of emergency or absence of advisor, and for all undecided and transfer students. Develop expertise in our Student Success Collaborative CRM tool, CAMPUS, including but not limited to data analytics, reporting, and campaigns. Serve as a point of contact for faculty concerning this software. Work with SESS Department Heads, the Colonial Hub, Academic Affairs, the Center for Student Success, and the Career and Professional Development Center to help students with frequently asked questions and procedural matters. Track and target at-risk students for special advising, and conduct special programs for student retention. In conjunction with the Social Sciences Department Head, set up and maintain a repository of practicum sites for the social sciences majors. In conjunction with the Social Sciences faculty, promote undergraduate research by encouraging top students to present their work at the Undergraduate Research Conference, and by editing an annual journal of top student work. In conjunction with the Career and Professional Development Center, run the Career Exploration Launch fall event. Administer the completer survey for social science students. In conjunction with Department Heads, serve as a point of contact to advise students interested in RMU graduate, integrated, and accelerated programs. In conjunction with the Colonial Hub and academic departments, keep all programs of study and articulation agreements up to date.

  • Recruiting: Assist in developing materials to market the programs to all audiences. Run all school social media accounts. Support school activities for prospective Education and Social Science students and their families: responsible for attending and providing materials for college days, college nights, college fairs, and various other recruiting programs that are deemed necessary to recruit students to the University. Maintain existing websites for the School of Education and Social Sciences and assist in developing websites for new initiatives and programs.
  • Program Management/Administration: Conduct regular analysis and provide recommendations on program performance in the areas of persistence, graduation, workflow efficacy, customer satisfaction, demographics, and other key retention drivers. In consultation with departments, use data related to enrollment and progression to help determine semester course scheduling by deadlines. Support program and accreditation requirements; assist in collecting data relative to the program enrollment, projected courses, and attrition and graduation rates with regular reports to the Dean and Department Heads.
  • All other duties as assigned. On occasion may need to drive on behalf of the University.

  • Minimum Qualifications
    A Bachelor's degree is required; a Master's and Ph.D. degree are preferred.
  • Knowledge of academic environments. Experience with academic advising or working in higher education is preferred.
  • MS Word, Excel, and Power Point skills are required.
  • Ability to maintain confidentiality and attention to detail.
  • Proficient knowledge of computers including Microsoft Office packages including Word, Excel and PowerPoint.
  • A willingness to develop computer skills, adjust to other updated technology and grow academically as required.
  • Strong technology, social media and computer skills are required.
  • Strong professional communication, interpersonal and organizational skills; problem solving skills; ability to prioritize multiple tasks and work without supervision; ability to make independent judgments.
  • Good customer relations skills needed to interact closely with staff, faculty and students, deal with multiple constituencies and work with a diverse population.
  • Ability to work weekends and evenings as required.
  • Valid driver's license required.

  • Exemption Status Exempt

    Act 153 Clearance Required Yes

    Required To Pass a Motor Vehicle Report Check Yes

    Required to Pass a Credit Check No

    Additional Posting Information None

    Special Applicant Instructions None

    Advertised May 17, 2018 Eastern Daylight Time

    Robert Morris University (RMU), founded in 1921, is one of the leading universities in the Pittsburgh region. RMU provides a professionally focused education with an emphasis on engaged learning and is one of the most affordable private doctoral-level institutions in Pennsylvania. The University is accredited by the Middle States Commission on Higher Education. In 2016, for the first time in its history, RMU was ranked nationally by U.S. News and World Report. In 2017, RMU had among the biggest increases of all national universities in the U.S. News and World Report annual "Best Colleges" rankings released, rising 12 spots to No. 176.

    Robert Morris University is dedicated to changing the lives of its students and employees so that they can go out and change the lives of others. The University combines academic excellence with a professional focus offering numerous undergraduate, graduate and doctoral degree programs. In 2011, Robert Morris University was named as a "Top Workplace" by the Pittsburgh Post Gazette , which names the best places to work in the Greater Pittsburgh region.

    RMU offers faculty members an environment where teaching, research and service are supported and valued.

    RMU's main campus in Moon Township features 230 rolling acres and provides all the benefits of a traditional university campus, just minutes from the airport and downtown Pittsburgh.

    At Robert Morris University, we believe that institutional equity reflects our continued commitment to a community where everyone is both valued and respected. Institutional equity encompasses racial, ethnic, gender and religious diversity, cultural perspectives, national origin, sexual orientation, physical ability, as well as socioeconomic contexts, and educational backgrounds. We are dedicated to developing a diverse population by fostering an environment where intellectual and social growth, individual perspectives, and all human experiences are valued. We strive to be an inclusive community that celebrates and embraces differences as a means of responding to the cultural and social demands of a global society. Inherent in our inclusion efforts is a strong commitment to intercultural and global education to produce and include citizens who will serve as educational, social, economic and cultural ambassadors to the world. Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
    Visit RMU's Office of Diversity, Inclusion and Equity





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    Job No:
    Posted: 5/18/2018
    Application Due: 7/17/2018
    Work Type: