Front Desk Assistant, Advising

Arnold, MD
May 18, 2018
Institution Type
Community College

Title: Front Desk Assistant, Advising

Position ID number: 328

Posted Date: 05/17/2018

Job Category: Hourly and Temporary

Department: Student Development & Success - HSDS

Position Status: Hourly/Temporary

Supervisory Responsibilities:

• Respond appropriately to callers on the advising lines.
• Schedule appointments through OASIS (Online Advising Information System) based on the advising caseload system.
• Greet students as they arrive in the advising center.
• Alert advisors when appointment arrives.
• Route emergency calls to appropriate staff within the department.
• Maintain a professional atmosphere at the front desk.
• Sign students up for upcoming workshops.
• Help students with building scheduling during busy months (July, August, January)

Required Qualifications:

Minimum of 5 years of customer service in a fast paced environment.
Ability to work closely with the daily operations manager.
Must be flexible to accommodate the needs of the office to include working most evenings until closing and Saturdays.

To Apply:

Email application, , to Mary Kindrat,

Hours per Week: 20-25


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