Resource Access Coordinator - Bookstore and Library operations
Under the general supervision of and working closely with the Manager of Library Services and the Director of Instructional Effectiveness and Flexible Learning, the Resource Access Coordinator will be responsible for the daily management of the campus bookstore operations and for multiple aspects of library services. There will be a strong focus on digital resources and website content building.
This is a full-time, hourly/non-exempt position.
Essential Duties and Responsibilities:
The following duties are normal for this position and relate to all assigned areas of responsibility. They are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Manage daily bookstore operations and programs.
- Reconcile register reports and submit bank deposits to the Business Office.
- Administer textbook rental program.
- Coordinate end-of-semester textbook buyback.
- Maintain accurate inventory and statistical records to include bookstore and electronic library resources.
- Engage in all initiatives on campus in which the library and/or bookstore can play an active role or be of assistance; work with appropriate employees to identify and curate resources for initiatives such as competency based education and open educational resources.
- Assist in maintaining all aspects of library and bookstore websites.
- Coordinate event planning, marketing and promotion.
- Place and track orders; track due dates and projected costs for physical and electronic resources.
- Coordinate the interlibrary loan, reserves, overdue and fine processes; bill for lost/damaged or non-returned items and/or holds as appropriate.
- Assist in other access services and other library related duties.
- Serve as a point of contact for potential students, current students, and broader Nicolet Community via phone, email, in-person, and online chat.
- Identify barriers to student success and recommend solutions.
- Ensure a superior service experience.
- Ensure compliance with all applicable college and department policies, programs and procedures.
- Mentor, coordinate tasks, and provide constructive feedback for work study students.
- Stay informed on trends in the field and constantly seek new ways to effectively serve the Nicolet College community.
Knowledge, Skills, and Abilities:
- Knowledge of general office practices and procedures.
- Proficient with Microsoft Word, Excel, PowerPoint and IT systems; experience with library specific software preferred.
- Ability to work independently, make independent decisions when circumstances warrant, prepare and complete accurate reports, and meet a variety of deadlines.
- Ability to maintain confidentiality, communicate effectively orally and in writing, and interact effectively with employees, students, and the general public.
- Ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary for providing quality assistance.
- Ability to seek out new methods and procedures and be willing to incorporate them into existing practices.
- This position requires regular and punctual employee presence.
- Will be required to concentrate on complex tasks with distractions including noise and physical activity in the immediate area.
- May be required to be able to drive, possibly for distances of 40 miles or more and/or for 40+ minutes.
- Will be exposed to office conditions and office equipment, including computer, telephone, cash register, copiers/printers, reports, and files, as well as paper and dust.
- Will be constantly required to type/write and view computer screen.
- Will be required to travel occasionally between buildings over uneven terrain and sometimes in inclement conditions. The employee will also be required to use stairs and/or elevator multiple times every day.
- Will be required to touch/handle/grasp objects (using hands and fingers) and reach with hands and arms.
- Must often bend or squat and lift and/or push up to 40 pounds (or more with assistance) of boxes and books, and handle heavy carts.
- Will be required to communicate in person, as well as use a telephone and/or a webcam and/or recording device.
- Specific vision abilities required by this job include close, far, and field of vision.
- Associate’s degree in related field required, Bachelor's degree or higher preferred.
- Strong preference given to candidates with related work experience in a library, especially academic libraries.
- Strong preference given to candidates with experience in website maintenance and use of social media for marketing purposes.
- Experience with multi-departmental collaborative activities, especially curriculum delivery initiatives, preferred.
The typical starting pay range is $19.17 - $20.85 per hour, commensurate with education and experience. Position includes a comprehensive benefits package.
Apply online at nicoletcollege.edu. Attach a cover letter that addresses how your background and experience are consistent with the requirements of the position, a current resume, and unofficial transcripts of coursework. Applications received by 4 p.m. on Wednesday, May 23, 2018, will be reviewed.
Nicolet Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities.