Residential College Director

Job description


The Residential College Director (RCD) position creates and facilitates an integrated residential
learning environment that moves first-year students toward achieving the goals of the undergraduate experience, working through the mission and goals of both the Office of Residence Life and the Office of First Year Experience and Family Programs. This embedded position provides comprehensive leadership and support for a community of 230-480 first year students. Immersed in the student community, the RCD actively manages the learning experience at both the community and individual level, monitoring and supporting students’ holistic academic, social, and personal development throughout their transition to CWRU and to successful retention to the second year.



  1. Provide comprehensive leadership and support for a community of 230-480 first year students. Immersed in the student community, the RCD acts as a primary point of contact for first-year students, monitoring and supporting their holistic academic, social, and personal development throughout their transition to CWRU and to successful retention to the second year. (15%)
  2. Serve as the point of contact in the Office of First Year Experience and Family Programs for students in the Residential College, monitoring and supporting their academic progress and personal welfare by providing general academic advice, assisting them with the navigation of university policies, procedures, and requirements, responding to their inquiries, helping them establish educational goals, and fostering engagement with appropriate resources and opportunities. (10%)
  3. Monitor the current semester academic progress and future semester enrollments of students within the Residential College, identifying and intervening with those who may be in academic difficulty, working with them and their advisors to develop a plan for addressing the difficulties, and making referrals as appropriate. Serve as a resource to Student Advancement staff in connecting to and supporting students. (10%)
  4. Design and provide vision to the development of the residential college community, ensuring that students create a just and humane community that cultivates meaningful interactions, fosters individual student success, and creates purposeful environments to support the Division of Student Affairs student learning domains: Social and emotional competence, Purpose and intentionality, Cultural and human appreciation, Community engagement, and Problem solving. (10%)
  5. Direct the Community Leadership Team consisting of a graduate assistant, 6 to 12 undergraduate assistants, and a community council in establishing programs, initiatives, projects, and procedures that create the academic and residential experience, support departmental objectives, and work toward divisional strategic goals and learning outcomes. (10%)
  6. Assess the needs and interests of first year students and create residential communities that cultivate meaningful interactions and purposeful environments through programs that complement and enhance the Undergraduate Experience Model with emphasis on the First Year Experience, the transitions to and from the first year, and the connections between the first year experience and other critical points in the student journey. (10%)
  7. Maintain, manage, and execute a system of intervention and referral to support the health, wellness, and safety of residential students through personal contacts with students and faculty and staff partners across campus. Serve in a supervisor on call rotation and direct response to student crises for 4000 undergraduate students outside of business hours. Conduct educational intervention meetings with students reported to have violated the university standards of conduct. (10%)
  8. In collaboration with Undergraduate Studies, Student Advancement, Post Graduate Planning and Experiential Education and the First Year Experience and Family Programs office, implement a developmental, intentional, and comprehensive first year experience for the entire first year undergraduate population through community focused programs, services, and partnerships. (5%)
  9. Plan, present, and implement departmental paraprofessional staff recruitment, selection, and training of graduate and undergraduate assistants. (5%)
  10. Partner with the Office of University Housing and Facilities Services to create an environment that supports resident development, ensures the smooth functioning of the residential facilities, and is responsive to resident concerns. Instruct and guide staff and residents in completing occupancy, room inventory, room change, work order, and facility emergency response procedures. (5%)
  11. Assume leadership responsibility or representative participation in one or more committees as assigned by supervisors determined by regular review of committee composition or requested by the RCD according to professional interest. (5%)
  12. Manage residential college budget, monitoring program and council expenses for the community, authorize routine expenditures, arrange for payment or reimbursement procedures, and maintain accurate records and oversight of financial expenditures within the budget. Perform generalized administrative tasks to support the residential college. (5%)



Perform other duties as assigned.



Department: Daily contact with professional, clerical, secretarial, custodial, and maintenance staff. Daily contact with graduate and undergraduate student staff and professional staff of Residence Life, Student Success and Undergraduate Studies.

University: Regular contact with offices of Student Affairs, CWRU Policy and Public Safety, University Counseling Services, University Housing, Enrollment Management, Disability Resources, Office of Multicultural Affairs, and Greek Life. Regular contact with faculty serving as advisors and first year course instructions about individual student concerns.

External: Regular contact with parents and/or family members of students to answer questions and discuss their concerns within FERPA guidelines. Periodic contact with outside vendors and services and members of regional and national professional organizations. Occasional contact with prospective students and their families.

Students: Daily interaction with undergraduate students and student employees. Regular contact with the Residence Hall Association, community councils, and other student organizations.



Provide direct supervision for 1 graduate staff member, 6-12 undergraduate student staff members, and a residential area of approximately 230 - 480 students.



Experience: 2 years of experience required. Experience may include full-time equivalent graduate and significant undergraduate leadership experience in Residence Life, Academic Advising, or related fields.

Education: Master’s degree in an appropriate discipline.



  1. Ability to apply independent judgment and decision-making skills within university policies and procedures.
  2. Demonstrated awareness and experience addressing advising and developmental needs and concerns of first-year students.
  3. Ability to maintain a work environment that is marked by inclusiveness and respect for others.
  4. Excellent interpersonal and administrative skills.
  5. Excellent oral and written communication skills.
  6. Ability to meet consistent attendance.
  7. Ability to interact with colleagues, supervisors, and customers face to face



Typical office environment. Some weekend and evening hours are required.

Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.




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Job No:
Posted: 5/17/2018
Application Due: 6/15/2018
Work Type: