Administrative Specialist, Student Retention and Transition Services

Location
Miami, FL
Posted
May 16, 2018
Institution Type
Community College


Job Title Administrative Specialist, Student Retention and Transition Services
Job ID 997379
Location Kendall Campus
Full/Part Time Full-Time
Regular/Temporary Regular


Job Details



Job Family
STAFF - Support Non-Exempt (SNE)
Grade
9
Salary
$14.50 - $18.12
Department
Student Retention and Transition Services
Reports To
Director, Student Retention and Transition Services
Closing Date
Open Until Filled
FLSA Status
Non-Exempt


Job Summary


The Administrative Specialist supports the function of overall operation of Student Retention and Transition Services, including the Advisement and Career Services and ACCESS Disability Services.


Duties & Responsibilities


•Supports the function and overall operation of the Student Retention and Transition Services including the Advisement and Career Services and ACCESS/Disability Services
•Prepares payroll for part-time and full-time staff
•Answers phone calls and provides information for students including procedures related to the appeals process, advisement, and registration
•Leads the reception area and ensures delivery of excellent customer service from staff and student assistants while keeping them apprised of new program developments and events
•Creates and maintains correspondence and supplies
•Maintains correspondence and supplies
•Assists and prepares budget reports and reimbursements and handles confidential information
•Prepares department requisitions, disbursements, and duplication requests
•Maintains maintenance contracts on copy machine and all printers in department
•Assists Director with various tasks, including setting up special campus events
•Communicates with academic and student services departments regarding the area services and special events
•Greets and provides information to students in person and on the telephone
•Assists with the hiring process of personnel
•Interacts with other College departments and outside agencies regarding assigned functions
•Performs other duties as assigned


Minimum Requirements


•Associates degree and two (2) years of successful secretarial/clerical experience in an office setting; or three (3) years of advanced clerical work, including or supplemented by courses in secretarial training or Business courses in high school or college; or a combination of experience and training
•All degrees must be from a regionally accredited institution
•Knowledge and understanding of College organization, goals and objectives, and policies and procedures
•Proficiency in Microsoft Office applications
•Possess good oral and written communication skills
•Ability to work independently, resolve problems and make decisions
•Ability to perform multiple tasks and organize priorities
•Ability to pass an MDC Clerical Skills Assessment requiring a minimum typing speed of 40 wpm
•Knowledge of the principles of office management and supervision and ability to apply this knowledge to work problems
•Knowledge of pertinent College policies and procedures
•Ability to deal with other people with tact, poise, patience and courtesy
•Ability to write reports, business correspondence, and procedure manuals
•Ability to effectively present information and respond to questions form groups of managers, clients, customers, and the public
•Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
•Ability to keep complex records and prepare periodic reports from such records
•Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

PI102454033

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