Senior Associate Director of Programs and Initiatives

Job description

Hyde Park Campus

68676 CSL-Residence Halls & Commons

About the Unit
The University of Chicago is located in the Hyde Park/South Kenwood neighborhood, a racially and economically diverse residential community of 43,000 people on the shores of Lake Michigan, about fifteen minutes south of downtown Chicago. The core mission of the University of Chicago undergraduate student housing program, referred to as the “College Houses,” is to deliver a residential environment which supports the academic success and personal growth of its residents. The primary strategy for the delivery of such an environment is through a residence life program that which aims to develop strong residential communities that are self-regulating, supportive of academic success; provide a strong sense of belonging, and rich opportunities for personal, cultural, social and intellectual development. The leadership of residential faculty and adult staff in fostering these experiences is key to the success of the mission.

Job Information

Job Summary:

Reporting to the Executive Director, the Senior Associate Director of Programs and Initiatives is responsible for the Summer Conference program, the execution of signature high-profile events, support of the Resident Dean program, and all departmental special initiatives. As a member of the Housing & Residence Life senior management team, the Sr. Associate Director participates in setting and executing strategic planning, priorities, and resource allocation.

Overseeing the Assistant Director of Summer Conferences, the Sr. Associate Director will support the continued growth of the conference program while playing a key role in developing and implementing policy, program planning, and business protocols. The Senior Associate Director is responsible for fostering and overseeing strong relationships with key campus partner offices, such as, UChicago Dining, Office of Event Services, International House, and the College. The Senior Associate Director also serves as the primary liaison for Alumni Relations and Development with regards to signature House events, alumni weekend, and donor relations.

The Senior Associate Director works closely with the Executive Director to provide administrative oversight, planning, creation and implementation of signature events for the Resident Dean and Residence Life initiatives. The Resident Dean program is continuing to grow in scope and volume and the Senior Associate Director directly oversees two program managers who provide administrative coordination and support for the RD program. In addition to the RD programs, the Senior Associate Director will take a leadership role in developing support strategies and in generating new and creative events and initiatives for the College and Housing & Residence Life.


Supervision of Professional Staff

  • Directly responsible for the supervision and performance of the Assistant Director of Summer Conferences, and Program Managers (2)
  • Indirectly responsible for the performance of Summer Conference interns (10-12)
  • Supervise and lead staff by developing events and initiatives that meet staff professional and technical training needs, provides coaching and guidance, conducts or oversees the annual performance appraisal process, and proactively addresses performance issues as required.

Management of Summer Conference Program
  • Assist in the day to day management of the Summer Conference program
  • Indirectly responsible for the hiring, training and supervision of the Summer Conference interns (10-12)
  • Coordinate summer conference program logistics with University departments including dining, catering, registrars' office and campus safety
  • Oversee summer conference staff training for summer interns and front desk clerk staff
  • Serve as a main liaison for summer conference clients throughout their stay on campus
  • Serve in the on-call duty rotation during summer conference season

Management of Departmental Signature Events and Initiatives
  • Develop and support signature events and initiatives (i.e. banquets, receptions, lectures and trainings) that support the goals and mission of the Resident Dean program
  • Coordinate programmatic support with key campus partners to ensure signature events and initiatives meet and exceed University goals
  • Oversee the reconciliation of the Resident Dean and Resident Head programming fund expenditures. Provide oversight for highest and best use of funds, vendor selection and program development to maximize usage of funds and resources

  • Ability to be a highly organized person with well-developed interpersonal and problem solving skills and an ability to work effectively with assertive and/or distressed clientele required
  • Ability to work with a diverse range of students, staff and faculty, and managers across the campus
  • Excellent organizational skills and high attention to detail
  • Excellent interpersonal skills
  • Ability to work both independently and collaboratively as a member of a team
  • Thoughtful and innovative problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to remain attentive to details, organized and productive while handling multiple concurrent tasks, and during high demand periods
  • Ability to respond promptly, directly, and effectively to internal and external inquiries and requests for service while managing competing demands
  • Ability to travel to various on-campus locations
  • Ability to drive a motor vehicle required - Drivers' License required
  • Sense of humor required

Additional Requirements

Education, Experience or Certifications:

  • Bachelor's degree in a relevant field required
  • Master's degree in a relevant field preferred

  • Experience with summer conferences, housing and residential life programs preferred
  • At least five years of experience supervising staff in a service delivery environment required
  • Significant customer service and vendor relations experience required

Licenses and Certifications:
  • Certified Meeting Planning preferred

Technical Knowledge or Skills:
  • Proficiency in standard office software applications (e.g., Microsoft Office, email, etc.) required; knowledge and experience with StarRez a plus

Working Conditions and Physical Requirements:
  • The standard work week is Monday through Friday with expectations for evening and weekend work typical of a senior student affairs leader responsible for housing operations
  • Senior Associate Director of Programs and Initiatives is expected to be available for consultation after-hours, weekends and holidays; and available on-campus for emergency, as needed

Required Documents:
  • Resume
  • Cover Letter

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

Benefit Eligibility

Pay Frequency

Pay Range
Depends on Qualification

Scheduled Weekly Hours


Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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Job No:
Posted: 5/16/2018
Application Due: 7/15/2018
Work Type: