#6617 Administrative Support Assistant II, Office of the Vice President for Student Affairs

Job description



San Diego State University is seeking applicants with demonstrated experience and/or commitment to teaching and working effectively with individuals from diverse backgrounds and members of historically underrepresented groups.

Initial review of applications will begin on May 24, 2018. To receive full consideration, apply by May 23, 2018. The online application should be completed in detail. Completion of the online application is required for consideration; a resume alone will not suffice. 

For more information on San Diego State University, please click here.


Position Information


This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before 06/30/2019, with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

Under the supervision of the Executive Assistant to the Vice President for Student Affairs, the Administrative Support Assistant (ASA) serves as the first point of contact for the office, and is primarily responsible for providing varying levels of general office, clerical, and secretarial support for the Office of the Vice President for Student Affairs. The full range of work activities includes but is not limited to greeting guests, answering phones, processing mail, maintaining files and records, scheduling and arranging appointments and conference room reservations, and processing of documents and records. This position also provides administrative support to the Vice President for Student Affairs, as well as the Associate Vice Presidents for Student Affairs.

The Administrative Support Assistant II must have the ability to work with minimal direction and have the flexibility to work under changing conditions. Ability to maintain confidentiality of information is essential.

For more information regarding the Office of the Vice President for Student Affairs, please click here.


Compensation and Benefits


Starting salary upon appointment not expected to exceed $2,600 per month. CSU Classification Salary Range: $2,600 - $4,328 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. 

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here




The ASA II will be responsible for the following:

  • Serves as the initial “go-to” person for questions arising in reception.
  • Answers telephones, greets guests, provides general campus information to students, sends faxes, photocopies, and ensures the office remains stocked with general office supplies.
  • Provides administrative support, involving highly sensitive information, to the Vice President for Student Affairs and Associate Vice Presidents for Student Affairs.
  • Under the general direction of the Executive Assistant to the Vice President for Student Affairs, provides work direction, and guidance to student workers. 
  • Screens and routes in-coming correspondence.
  • Maintains records and files for the office suite.
  • Assists with letters, memos and correspondence, ensuring that deadlines are met.  Alerts the Executive Assistant to the VP and the Administrative Support Coordinator to items requiring immediate attention.
  • Responsible for initial intake of public, parent and student concerns and/or grievances of a complex nature.  Researches, collects and evaluates information regarding those concerns and determines appropriate action according to established policies and procedures.  Refers sensitive situations to the Executive Assistant to the Vice President for Student Affairs, when appropriate.
  • Interprets and applies established policies and procedures to determine the appropriate course of action regarding student emergencies and release of student information and proper student notification of family emergencies.  Prepares and submits, to appropriate personnel, the notice of student’s absences due to prolonged illness or similar justifiable reason.
  • Schedules use of the Vice President’s meeting and conference facilities.
  • Assists in scheduling and maintaining calendars for the Associate Vice Presidents for Student Affairs. 
  • Drafts and edits sensitive correspondence dealing with the daily activities of the office.  This includes, but is not limited to, letters of recommendation, memoranda, thank-you letters, invitations, and other correspondence.
  • Fosters and maintains excellent working relationships, at the highest levels inside and outside of the university, including other campus officials; Chancellor’s Office personnel; government officials at local, state, and federal levels; and press; as well as the President’s Office, Department Directors, Deans, and other administrators.
  • Other duties as assigned.

Minimum Qualifications 

Entry to this classification requires fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation; an ability to understand standard office procedures; an ability to operate standard office equipment; an ability to learn office technology systems; an ability to perform basic arithmetic calculations; and typing and keyboard skills.

These entry qualifications would normally be obtained through completion of a high school program or its equivalent and some experience in an office environment.

Preferred Qualifications and Specialized Skills

  • Minimum of three years experience in an executive office
  • Experience providing administrative support to multiple executive level staff
  • Experience working with students and their parents
  • Experience handling crisis involving students and their parents
  • Experience working with student assistants
  • Experience in working with multiple departments
  • Experience working in higher-education
  • Knowledge of CSU and University policies and procedures


Application Procedures


To apply for this position, please click on the "Apply Now" button on this page.  You must submit your application by clicking on the "Submit" button. If you need assistance completing your application, please click here.

Applicants with disabilities requiring assistance may call (619) 594-7099.

General Information

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No: #6617
Posted: 5/15/2018
Application Due: 7/14/2018
Work Type:
Salary: Starting salary upon appointment not expected to exceed $2,600 per month.