Library Services Specialist I
Job Title: Library Services Specialist ISalary:
Job ID: 13500
Full/ Part Time: Full Time
Job Code: 2886
Department: Library Services
Apply directly online: https://wsx.fresnostate.edu/x/?k=hrjov1&v=13500
Salary Range: $2,740 -$4,985 per month
Anticipated Hiring Salary: $2,740 per monthNote: This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.Organizational Description:
The Henry Madden Library supports the University mission of education, research and service. To this end, the Library selects, develops, manages and provides access to information resources; promotes the critical use of information for learning and research; and presents cultural and scholarly programming that serves the campus, region and beyond.Overview:
Under the supervision of the Head of the Special Collections Division, the incumbent will perform a wide variety of office, library-related and public services tasks necessary to the day-to-day functioning, maintenance and growth of the Division.Position Summary:
The major duties of the job include:	Assist students, staff, faculty and the general public by responding to reference questions and research requests which may include answering phones, transferring calls, making photocopies and troubleshooting problems as they occur, referring complex questions or requests to LSSIII or to Head of SCRC (Special Collections Research Center).
Provide daily work direction to Student Assistants and handle hiring, training, scheduling, completing employment and payroll procedures and reviewing work for accuracy and thoroughness.
Fulfill all patron requests for photocopies and reproductions, while ensuring compliance with all copyright regulations.
Process, log, and track payments.
Acknowledge donations (books, collections and funds) to SCRC and create lists of gift items.
Prepare and process all gift agreement and gift acknowledgment forms and track to ensure all returned by donors.
Compile and report all SCRC statistics.
Supervise SCRC reading room.
Review the accuracy of student assistants' work as they shelve books and materials, input metadata into digitization database, type lists of materials, scan and digitize materials
Prepare and process all Foundation employee paperwork for Special Collections Division; submit all timesheets by payroll deadlines.
Help prepare and mount exhibits in Division, including scanning and descriptive work for digital exhibitions.
Prepare and track all office supply and archival orders.
File and keep office records in order.
Keep office area and reading room/exhibition space neat and tidy.
The secondary duties of the job include:	Help with special projects, including assisting with setting up and managing special events, performing background research and providing support in donor relations.
Perform other duties as assigned.Knowledge, Skills &amp; Abilities:
General knowledge of library policies and procedures and more specific knowledge of policies and procedures and work methods pertaining to the assigned functional area and work unit.
Working knowledge of library terms and bibliographic formats and structures including the ability to conduct a simple bibliographic search.
General understanding of:
- A library's organization structure and key functional operations.
- Library automated systems and the ability to quickly learn and use campus library systems, as well as related online catalogs and systems.
Demonstrated proficiency in English grammar, punctuation and spelling, including the ability to clearly communicate verbally and in writing.
Effective communication skills, including the ability to work with the public and assist patrons with basic inquiries and direct them appropriately in locating and using library materials and inform them of applicable library policies and procedures.
Demonstrated ability to:
- Quickly learn and apply policies and procedures related to assigned functional work area.
- Perform standard arithmetic operations.
- Work under minimal supervision to perform assigned work.
- Work within a diverse environment and be service oriented in working with patrons and other library staff, including the ability to establish and maintain effective working relationships within and outside the library.
- Access various online resources and databases used within the library and to use their standard features to perform technical work or assist patrons.
- Provide lead work direction to Student Assistants.
- Prepare books and other materials for cataloging, binding, mending/preservation.
- Multitask, prioritize and accurately carry out numerous assignments in a sometimes fast-paced, deadline-driven environment.
- Work under pressure and be flexible as the situation or circumstances change, often suddenly with no warning.
- Work effectively with staff, faculty and students from diverse ethnic, cultural and socioeconomic backgrounds.
- Be self-motivated and exemplify initiative, enjoy working with people but also have the ability to work alone and be able to toggle between the two situations easily.
- Demonstrate personal integrity and sensitivity to the needs of others.
A history of regular attendance and positive performance appraisals.Education and Experience:
High school diploma or equivalent certification.
Three years of library and/or clerical experience, or an equivalent combination of experience and education.Preferred Skills:
Associate's degree or equivalent of two years of full-time college coursework
Professional or volunteer experience in a library, especially an academic library and/or a special collections department or archives.
Full proficiency in the use of automated library system(s) and subsystem(s) pertaining to the Special Collections Division (e.g. OCLC, Ex Libris Primo, Samvera and ArchivesSpace).
Shelving experience in a library using the Library of Congress (LC) call number classification.
Knowledge of local, regional and California history and/or Fresno State history.
- LC subject headings and other controlled vocabularies
- Inputting metadata into a database
- Scanning and image editing
- Software programs such as Adobe Photoshop, Adobe Illustrator, Powerpoint and Microsoft Excel.
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