Security Systems Coordinator

Job description

Hyde Park Campus

8170940 DSS Security Systems

About the Unit

Job Information

Job Summary

The Security Systems Coordinator works within a team based environment and assists in providing direction, installation, support, and service for security systems and technology including access control systems, video management systems and alarms. This is accomplished through collaboration with campus partners, vendors, and other university community members to provide progressive, coordinated physical security, electronic security and other safety services.

Job Responsibilities

  • Assists with the programming and installation of endpoint devices including cameras and access control components.
  • Assists with the programming of user groups and schedules within the security technology applications.
  • Assists in maintaining the operational performance management of electronic security systems.
  • Ensures quality assurance and customer satisfaction (internal & external) and provides best in class security, IT, and systems support in accordance with the operational mission of the Department.
  • Ensure clients' and end users' are provided professional, courteous and timely support and service.
  • Develop a strong working knowledge of clients' and users' areas of responsibility.
  • Collaborates with internal and campus partners to provide guidance and oversight on security technology matters.
  • Ensures that security technology projects and hardware deployments conform to documented design standards and security technology policies & procedures.
  • Prepares and presents regular status updates related to projects, service and maintenance and other initiatives.
  • Provides end-user security systems and application training to campus partners
  • Works with system vendors' technical support to troubleshoot and resolve problems or address system improvements in support of the systems in use by the Department.
  • Provides on-call technical support for security and law enforcement systems.
  • Assists in the management and oversight of security systems projects at the University of Chicago.
  • Reviewing project proposals and quotes to ensure technical and departmental requirements are met.
  • Ensure that projects meet clients' and users' needs and expectations of quality and functionality.
  • Maintains productive working relationships with the Divisions of the Department of Safety and Security and other essential campus partners including IT Services and Facilities Services.
  • Ensures that the DSS information technology infrastructure is being maintained, and is utilized in compliance with all University of Chicago standards.
  • Supports University of Chicago Information Technology standards and security policies.
  • Other duties as assigned.

  • On-call responsibilities.
  • Operate motor vehicles.
  • Excellent communication skills including excellent verbal, written, and interpersonal skills required.
  • Strong decision-making skills required.
  • Demonstrated skill in dealing with bureaucratic protocol at all levels of the organization required.
  • Ability to solve problems and work comfortably in crisis situations required.
  • Ability to work in a fast-paced environment required.
  • Ability to be flexible and agile in meeting the demands of unexpected work or crises required.
  • Commitment to serving the interest of the University community and the strategic goals of the division required.

Additional Requirements

Education and Experience:
  • Bachelor's degree preferred .
  • Valid driver's license that grants reciprocity in the State of Illinois or is eligible to obtain one and do so within 60 days of appointment required.
  • Pass a background investigation with no prior criminal convictions that would prohibit the individual from working within a law enforcement environment

Required Documents
  • Cover Letter
  • Resume

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application

Benefit Eligibility

Pay Frequency

Pay Range
Depends on Qualification

Scheduled Weekly Hours


Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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Job No:
Posted: 5/15/2018
Application Due: 6/22/2018
Work Type: