Program Manager, Upward Bound Central Prep
Job ID 2018-4983
Posted Date 2018-05-10
Category Professional Staff
Org Number 022271
Department Upward Bound Central Prep 2017
Division Vice President for Student Services
Hours Per Week 40
Weeks Per Year 52
Oversee program activities. Manage staff, preparing work schedules and assigning specific duties. Review performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Direct and coordinate program financial and budget activities to fund operations, maximize resources, and increase efficiency. Establish and implement program policies, goals, objectives, and procedures. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
Department Specific Essential Job Functions
Program Managers take a caseload of students, with a 60/40 student/administration time and effort ratio. Teach the workshops for students, lead all student trips, engage in enrollment call campaigns to students, and meet with students about all scholarship submissions, research experiences, and graduate admissions. Advise and enroll students who are part of their caseload as well as walk-ins. Meet with assigned students to complete Individual Learning Plans (ILPs), provide academic advisement for students regarding course rotation and degree plans, assist with course selection, and create financial literacy plans. Audit student admissions, academics, and retention records to prepare detailed strategies for individual student Retention Meetings. Design and facilitate academic workshops focused on student retention, degree progression, and satisfactory academic progress. Provide training to Retention Specialists, peer mentors, and other support staff on targeted strategies for retaining high-need students by special population group and by major, if applicable. Assess student academic performance and progression via midterm grade reports and faculty contact reports; meet with students to determine academic success goals. Contact students for enrollment and advisement meetings; coordinate retention team meetings to address student stop-out and potential barriers to persistence. Creates detailed reports for U.S. Department of Education. Conducts quality checks of all data retrieval procedures and associated tracking systems. Supervises Retention Specialists and Advisors to ensure services are provided to participants. Develops IPP documents and evaluation measures to track progress of staff and support staff. Maintains grant funded project budget in accordance with U.S. Department of Education and EDGAR guidelines. Determines appropriate activities and allocations for individual budget line items in accordance with project scope. Evaluates services provided to students to determine effectiveness and progress toward project goals. Collaborates with campus and community stakeholders to improve project services and outcomes. Performs other related duties as assigned.
Requires a bachelor's degree or equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results. 5+ years of experience with leading planning, including program development and innovation, program prioritization, and assessment. Appropriate profession accomplishments and credentials.
Master's degree in education, counseling, or related field. Minimum five years related experience in a higher education setting. Familiarity with Federal Financial Aid requirements, USDE reporting structure, and federal grant compliance. Experience working in a higher education setting with low-income and first-generation college students from diverse populations, supervisory experience required. Read, write and speak fluid conversational Spanish. Background similar to program participants preferred. Experience working with community agencies.
Ability to work with low-income and first-generation students from diverse backgrounds. Demonstrates ability to work well with diverse student populations. Ability to work well with peers, supervisor, faculty, staff and students. Excellent oral and written communication, interpersonal, human relations, public relations, and organizational skills. Excellent mechanical, computing, and networking skills. Computer proficiency preferably in Microsoft Office. Ability to work independently, handles multiple tasks simultaneously, and interacts professionally with all segments of the University community. Ability to supervise, organize, and coordinate personnel associated with the project. Ability to maintain confidentiality. Detail-oriented individual.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.