Executive Director, 10,000 Small Businesses Program

Job description

diversity employer

Department: 10,000 Small Businesses Program

Location: Advanced Technology Training Center

Reports To: EVP

Recruitment Type: External/Internal

Requisition ID: req251

Employment Type: Administration and Professionals

Vacancy Number: 209-18

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm. Will require nights and weekends as needed.

Number of Openings: 1

Job Description:


Responsible for directing and overseeing all components of the 10,000 Small Businesses (10KSB) Program including refinement and delivery of curriculum, business support services, the day-to-day management of program operations and maintaining a satisfactory working relationship with the Goldman Sachs organization.

  • Directs and continuously improves the 10KSB program at the College to help small businesses expand and create jobs
  • Generates, develops and maintains positive relationships with all partner relationships with local organizations, associations, etc.
  • Facilitates communication and manages relationships with local campus personnel and coordinates efforts across different areas of the College to deliver a unified and comprehensive program
  • Selects, hires, trains, and manages the performance of assigned staff to deliver the program's vision
  • Manages program staffing, budgeting, service delivery and curriculum delivery
  • Manages on-going program measurement and evaluation, including the selection and analysis of effective site performance metrics
  • Leads the continuous development and improvement of innovative and practical solutions to address the needs of small businesses in the realm of curriculum, services, technical assistance and networking
  • Develops new targeted outreach and recruitment plans to attract the right businesses to the program
  • Oversees events, clinics, and graduations for small business owners
  • In collaboration with Integrated Communications, develops a tactical communication plan to promote the 10KSB program
  • Researches funding sources for new programs and/or sustainability
  • Maintains a working knowledge of workforce development needs and trends locally and nationally
  • Produces regular expenditure, enrollment, activities reports and budgets to outline the program's activities
  • Represents EVP as needed at meetings and events
  • Performs other duties as assigned



  • Bachelor's Degree in Business, Public Administration, Government Relations, or a related field
    • Significant related experience may substitute for education
  • Minimum of eight years of senior management experience with a track record of progressive responsibility
  • Demonstrated experience supervising, planning, assigning, scheduling and ensuring the quality of the work of others
  • Demonstrated experience forecasting, planning, maintaining, preparing, and monitoring a business area's budget
  • Demonstrated experience effectively making decisions that have major implications on the management and operations within a department
  • Demonstrated effectiveness in a role requiring dynamic and abstract problem solving methods in adaptive situations

  • Possess comprehensive knowledge of management theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations as it pertains to the departmental focus
  • Ability to effectively complete work assignments independently
  • Possess excellent organizational and prioritization skills with demonstrated attention to detail
  • Ability to be creative and exercise initiative
  • Possess excellent written, verbal and interpersonal communication skills
  • Possess excellent editing/proofreading skills
  • Possess strong organizational and time-management skills
  • Ability to work accurately with great attention to detail
  • Ability to adjust to changing priorities and respond appropriately to deadlines
  • Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
  • Proven leadership skills and ability to foster a team environment and work collaboratively
  • Demonstrated advanced Project Management skills
  • Intermediate-level proficiency with Microsoft: Outlook, Word, Excel, Access, and PowerPoint
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to collaborate, negotiate and resolve conflicts on major projects
  • Ability to facilitate top-level collaboration while managing sensitive issues
  • Ability to develop and maintain relationships with key contacts to enhance work flow and quality
  • Possess sensitivity to respond appropriately to the needs of a diverse population

  • Service Focus
  • Continuous Improvement
  • Quality of Work

  • Communication
  • Collaboration

  • Adaptability
  • Time Utilization


  • Demonstrated senior management experience with a track record of progressive responsibility in private industry or a large community or governmental organization
  • Demonstrated workforce development experience in a higher education environment
  • Demonstrated experience managing grants and/or grant-funded programs


(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • The work is performed in a normal, professional office environment;
  • The work area is adequately lighted, heated and ventilated;
  • The employee may sit comfortably to perform the duties of the job and may perform repetitive motions with hands/fingers using a computer mouse and keyboard to type;
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite

Special Note:

Special Note:This is a grant funded position

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.





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Job No:
Posted: 5/10/2018
Application Due: 6/1/2018
Work Type: