Assistant Director, Building Services

Job description

Requisition # 2018-8755
Department Building Services
Category Maintenance and Custodial Services
Full-Time / Part-Time Full-Time
Application Deadline


The Princeton University campus consists of approximately 11 million gross square feet of space comprised of residential, administrative, athletic, library, dining, classroom, and research space. The Building Services department has a presence across campus, providing custodial services to approximately 200 buildings. There are nearly 290 employees, most of whom are union. In addition to the large-scale custodial operation, Building Services supports several thousand events each year with equipment delivery, setup, and breakdown. The department also manages a 60,000 square foot storage facility and the University Surplus Program. The department is responsible for the removal of approximately 5,000 tons of the University waste stream per year and is involved in the efforts to reduce waste volume.


Reporting to the Director of Building Services, the Assistant Director provides leadership, planning, and organizational management to the department, and high-level customer service to the campus community. The Assistant Director, who acts as the face of the department in the absence of the Director, has five major areas of responsibility: (1) Custodial Operations; (2) Project Management and Event Support; (3) Personnel Functions (4) Technology Development and Leadership (5) Budget Management.

  • Custodial Operations - Oversee the day-to-day custodial operations of the department. Develop and ensure adherence to cleaning schedules as well as ensure the effectiveness of the Quality Control and Inspection Program and compliance with University policies and procedures. Assist in staff needs assessments for new buildings and initiatives. Recommend equipment and process changes based on innovations, technology, and changing business needs. Assist the Director in development and implementation of Facilities-related policies, procedures, and guidelines.
  • Project Management and Event Support - Lead Facilities-related high profile events and activities including oversight of departmental Reunions efforts, refinement of Continuity of Operations Plans and emergency response activities. Represent Building Services on University committees, working groups and task forces requiring strategic vision, consensus building, and implementation of projects, whenever necessary.
  • Personnel Functions - Assist the Director with departmental recruiting and hiring practices as well as involvement with other HR-related functions. Ensure that interview practices are of the highest standards and consistent and compliant with University guidelines.
  • Technology Development and Leadership - Responsible for conceptualizing and implementing technology tools (Maximo, TMA, Time-Collection, Sharepoint, Dash Board) and processes used in Building Services. Recommend equipment based on new innovations and new buildings and identify ways for Building Services to be more efficient and proactive through the use of technology.
  • Budget Management - Assist the Director to ensure budget compliance, drive initiatives to reduce overtime, and identify other areas to achieve savings. Provide thought leadership to the Director on financial reports, briefings, and presentations.

The full job description can be requested at the time of an interview.


  • Bachelor's degree or equivalent experience. At least five (5) years of leadership experience within a commercial/institutional facilities management or custodial management environment; demonstrated leadership of a large, diverse workforce.
  • Prior experience as the primary point-of-contact within a higher education setting for Custodial Services is preferred.
  • Thorough knowledge of methods associated with commercial/institutional custodial function; thorough knowledge of safety regulations and safe work practices associated with custodial function
  • Experience administering a collective bargaining agreement.
  • Experience managing an annual operating budget of at least one (1) million dollars.
  • Ability to communicate effectively, both verbally and in writing, to a diverse audience, and possess a knowledge of appropriate escalation protocols; highly developed analytical skills.
  • Must be able to respond to after normal business hour emergencies and incidents as needed, and on short notice.
  • Must be able to function in an essential personnel role, which may include an extended on-campus presence during local, regional, national emergencies.
  • This position works in an office setting, but also out in the field in varying temperatures. The position will require travel throughout the campus from time to time to visit with staff and customers. The position will engage in physical duties as the need arises. Must be able to periodically lift and maneuver up to 50 pounds and occasionally up to 100 pounds.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

Salary Grade

ADM, 070

Standard Weekly Hours


Eligible for Overtime


Benefits Eligible


Essential Services Personnel (see policy for detail)


Physical Capacity Exam Required


Valid Driver's License Required


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Job No:
Posted: 5/10/2018
Application Due: 7/9/2018
Work Type: