Job description

Position Summary: This position will ensure the stable operation of Terry College's Executive Education Center (Atlanta) and provide support to the Athens Campus. This role is comprised of providing faculty-staff support for eLC as well as managing Terry classroom technology and ensuring the success of various meetings, academic programs, and special events. Customer service must be a personal core principle to achieve success in this environment. Interpersonal skills, in addition to technical skills, are essential. The ideal candidate will be someone who is a polished professional with a great attitude and strong communication skills.

Responsibilities: Instructional Support * Provide eLC (D2L Brightspace) and UGA third-party approved integrations consultation and support * Support faculty & staff use of AV/IT * Maintain full awareness of courses, schedules, and faculty to better anticipate and respond to support needs * Produce operation and troubleshooting guides for Terry spaces (e.g. classroom, conference & team rooms, and labs) * Install, service and support desktop and classroom AV systems * Maintain responsible use of hardware, software, peripheral equipment, tools and test equipment * Train faculty, staff, and students on effective and efficient technology usage * Support standardized software installation, including training and troubleshooting

Qualifications: See IT Matrix

About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education ( UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

Full time/Part time: Full Time

EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.




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Job No:
Posted: 5/10/2018
Application Due: 7/10/2018
Work Type: