Temporary File Records Coordinator II

Job description

Hyde Park Campus

20102 BSD-UCpg

About the Unit
The University of Chicago is a private, non-denominational institution encompassing the undergraduate College, six professional schools (Business, Law, Divinity, Public Policy, Medicine and Social Service Administration), four graduate divisions (Biological Sciences, Humanities, Physical Sciences, and Social Sciences) and the University of Chicago Medical Center. The broader University enterprise includes Argonne National Laboratory, Fermilab, and Yerkes Observatory.

Job Information

Job Summary:

Provide clerical office support to the UCPG. Primary areas of responsibility would be to support the revenue cycle team by scanning and linking documents to patient accounts. Sort and distribute mail. Maintain office equipment and answer phones and assume receptionist activities when needed.


  • Sort, scan, file and link documents for any Accounts Receivable (AR) areas.
  • Review, sort, and distribute documents, and insurance and patient correspondence.
  • Process various documentation requests (i.e. Attorney request, Explanation of Benefits, etc.) and add notes to the Billing System for activities performed.
  • Review and distribute payment and denial batches to the Auditing and Cash Posting team.
  • Assist with data entry functions (i.e. Credit Card, return mail, etc.).
  • Discard/shred completed documentation.
  • Provide clerical office support to University of Chicago Physicians Group.
  • Perform the front desk activities including greeting visitors and answering the telephones.
  • Sort and distribute daily faxes and incoming mail to the appropriate areas.
  • Collect outgoing mail for all office units, process envelopes through the postage machine, and manage outgoing packages.
  • Process Return to Sender Mail and notify appropriate parties and maintain postage machine and monitor the postage money balance.

  • Demonstrated ability to interact and communicate with clarity, tact, and courtesy with patrons, patients, staff faculty, students, and others.
  • Demonstrated ability to participate as a member of the staff in identifying priorities for the work unit and participate as a member of a work group or team.
  • Demonstrated ability to work with supervision to identify and describe work task priorities.
  • Demonstrated ability to communicate effectively in English, both orally and in writing.
  • Demonstrated ability to recognize and resolve or refer problems and conflicts.
  • Demonstrated ability to negotiate and manage interpersonal communication effectively.
  • Demonstrated ability to use or learn to use a range of position related software applications. These may include standard software packages as well as networked systems, email, the Web, and other types of information structures.
  • Demonstrated ability to read and understand basic documentation such as Help screens and departmental handouts.

Additional Requirements

Education, Experience, and Certifications:

  • High School Diploma

  • Previous experience with physician billing preferred.
  • Previous experience using electronic medical records systems preferred.
  • Previous customer service experience preferred.

Technical Knowledge or Skills:

  • PC experience and MS Office (Word and Excel) required
  • Previous experience with physician billing preferred.
  • Previous experience using electronic medical records systems preferred.
  • Previous customer service experience preferred.

Required Documents:
  • Resume
  • Cover Letter
  • Reference Contact Information

NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application

Pay Range: $14.94-$17.25

Benefit Eligibility

Pay Frequency

Pay Range
Please refer to Additional Requirement above to see the pay ranges

Scheduled Weekly Hours

024- Local 743, I.B.T. Clerical

Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

To learn more about the university click here http://www.uchicago.edu/





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Job No:
Posted: 5/9/2018
Application Due: 7/8/2018
Work Type: