Manager for Culture of Care Greek Life

Job description

POSITION: Manager for Culture of Care



The Manager for Culture of Care assumes primary responsibility for developing and implementing the Culture of Care initiative for a Greek community of 1700 students in 27 chapters. Culture of Care is our approach to proactive risk management, and the health and wellness of our members and chapters. This position is directly responsible for supervising five graduate student house directors.


Oversee all Culture of Care initiatives, including but not limited to, Culture of Care Institute, Bystander Intervention Training, and Catalyst Training. Write curriculum, plan trainings, assess progress and provide a strategic vision for all Culture of Care initiatives. (20%)

Oversee the SMARRT peer education program. Write curriculum, plan trainings, assess progress and provide a strategic vision for the SMARRT program. Work closely with University Health and Counseling Services, the Cleveland Rape Crisis Center, and the Flora Stone Mather Center for Women in developing strategic goals and planning and implementing training. (15%)

Provide training and advising for the IFC and Panhellenic officers responsible for implementing the Culture of Care in the Greek community and provide support for all initiatives that they undertake. (15%)

Oversee the training and advising of chapter officers assigned to risk management, including but not limited to, risk managers, social chairs, and health/safety chairs. Write curriculum, plan trainings, assess progress and provide a strategic vision for working with these chapter officers. (10%)

Directly select, train and supervise five graduate house directors. Train and advise 25 student house managers. (10%)

Serve as the primary liaison between the Office of Greek Life and the Office of Housing in regards to all facilities issues. Train and advise 25 student house managers. Execute the House-to-Home initiative with the Office of Housing. Assist chapters and alumni house corporations in developing long range facilities plans, maintain accurate records, review proposals, approve projects and the acquisition of project items and manage the House to Home budget of $100,000. (10%)


Advise the Greek service honorary, Lambda Eta Mu, in their selection of members, program development and overall operations. (5%)

Conduct individual student conduct hearings for Greek students. (5%)

Serve on university committees and meetings that are important to the Greek community, including but not limited to Green Dot and other wellness related committees. (5%)

Represent CWRU to area colleges and universities through participation in local, regional, and national organizations and conferences. (5%)


Department: Continuous contact with all departmental staff for the purpose of executing the office mission.

University: Regular contact with Housing, Student Activities and Leadership, Undergraduate Studies, Educational Services for Students, New Student and Family Programs, International Student Services, Inamori Center, Office of Multicultural Affairs, LGBT Center,  University Health and Counseling Center, Career Center and Flora Stone Mather Center for Woman for the purpose of collaboration on student programs and supporting students.

External:  Occasional contact with parents, alumni, outside vendors and services, and with members of regional and national professional organizations for the purpose of supporting chapters and students.  Monderate contact with community partners such as Recovery Resources, Cleveland Rape Crisis Center, etc.

Students: Continuous interaction with student employees and undergraduate residential students, Interfraternity Congress, Panhellenic Council, chapter officers and members for the purpose of providing a developmental experience for all Greek students.


Provide direct supervision for five graduate House Directors.


Experience: 2 to 3 years of Greek Life experience is required.

Education/Licensing: Master's degree in an appropriate discipline, ideally student development, higher education administration, counseling or law or equivalent work experience with a national fraternity/sorority headquarters.


Excellent oral, written and interpersonal communication skills as well as conflict resolution techniques.

Attention to detail and the ability to multi-task and perform work with a high degree of accuracy over extended periods of time.

Experience working in and helping to develop diverse and inclusive communities.

Demonstrated awareness and experience addressing risk management related topics.

Demonstrated knowledge of gender violence issues (e.g. sexual assault, intimate partner violence, stalking, consent, etc.), mental health, and alcohol and other drugs.


General office conditions with some moving and lifting. Weekend and evening hours are required.


In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.


 Apply to Job Code 6633  




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Job No:
Posted: 5/8/2018
Application Due: 6/25/2018
Work Type: