Residence Life & Housing Coordinator

Saint Helena, California
May 08, 2018
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

The Residence Life and Housing Coordinator is a live-in professional position responsible for the overall administration of all residence halls at the CIA California campus. The Coordinator promotes an environment which contributes to a student’s academic growth and personal and social development as well as manages operational functions of each residence hall. It is a full-time live-in position


  • Oversee the comprehensive operation of 3 residence halls and CIA contracted housing for approximately 200 students to promote an environment which encourages productive community living, personal development opportunities for residents, and an atmosphere conducive to physical well-being and academic achievement.
  • Manage student housing assignments and billing using Residence Life system.
  • Process housing applications and contracts for credit-based students according to the standards of the CIA and State and Federal guidelines.
  • Provide housing forecasts. Oversee CIA-contracted housing as needed to meet demand of the college.
  • Advise students who have personal or housing problems with emphasis on providing exceptional service to students.
  • Make referrals when necessary. Serve as mediator/facilitator when necessary to provide resolutions for interpersonal conflicts between students.
  • Create and implement all protocols and procedures for residence halls including lock outs, kitchen use, RA duty coverage, equipment check out, etc.
  • Adjudicate student disciplinary meetings.
  • This includes the enforcement of the Student Code of Conduct and the implementation of disciplinary action for violations of the Student Code of Conduct and residence hall rules and regulations.
  • Empowered to assign sanctions, such as demerits, fines and community service using Maxient Conduct Manager.
  • Act as primary liaison with Facilities to address any building facilities issues immediately.
  • This includes inventory of furniture, plumbing issues, scheduling room cleaning at breaks, and all other facility issues.
  • Recruit, train, and supervise up to 8 Resident Assistants.
  • Develop and implement staff training and development programs.
  • Work with the Campus Security department on all matters pertaining to student safety and security in the residence halls.
  • Oversee a holistic programming model for the residence halls with an emphasis on community building.
  • Monitor expenditures of the Residence Life programming budget.
  • Maintain office hours at the Greystone building and including nights and weekends in the RA office in Vineyard Lodge I.
  • Provide on-call duty coverage for residence hall emergencies after hours.
  • Coordinates the completion of tasks which are related to the operational aspects of the residence halls.
  • This includes check-in and check-out procedures for Associate and visiting semester-away Bachelor students, coordinating maintenance and housekeeping requests; conducting fire/health/safety inspections; and performing other aspects as needed.
  • Create and implement all check in, move in, move out and orientation protocols. Meet all administrative paperwork deadlines.
  • Collaborate with community partners to procure off campus properties for off campus housing options.
  • Serve on committees as assigned. Upholds all standards of the CIA as outlined in the student handbook and the employee handbook.
  • Any and all other duties as assigned.



Master’s Degree preferred; Bachelor’s Degree with experience considered.


Minimum of 1-2 years of Residence Life experience as an RD, Student Activities Coordinator or a similar position; supervising student paraprofessional staff.


  • Master’s Degree in College Student Personnel Administration, Student Affairs, Higher Education, Counseling, or related field of study.
  • Prior experience serving as a Residence Hall Director or as a Graduate Assistant in Residence Life, Student Activities or a Student Affairs related position.
  • Prior experience supervising student staff. Bilingual in Spanish a plus.
  • Experience with Maxient Conduct Manager.


  • Strong time management, problem solving, teamwork and conflict resolution skills.
  • Ability to use and exemplify strong judgment.
  • Strong analytical and problem solving skills.
  • Proven management/leadership skills.
  • Ability to be flexible to meet the changing needs of the position.
  • Ability to communicate effectively both verbally and written.
  • Must be dependable and have the ability to manage multiple projects.
  • Solid computer skills including ability to use MS Word and MS Excel.


The RDHC position is a live-in professional position that requires a mixture of daytime, evening, and weekend work hours. The Coordinator is expected to be visible, approachable, and available at a variety of hours for both student staff and residence hall students. Successful employees must be able to balance multiple priorities with strong time management skills while having the flexibility to deal with the unexpected issues that often arise when working with students on a college campus. The Coordinator must be able to occasionally lift items weighing between 25-40 lbs.