Student Success Coach (Reg FT)

Job description

Community College of Allegheny County
Position Title: Student Success Coach (Reg FT)

Department: Student Success Coach

Campus: Allegheny Campus

Additional Information: This position will remain open until filled. However, in order to ensure consideration for an interview, please submit your completed application, cover letter and resume by no later than May 18, 2018. The College cannot guarantee that application materials received after this date will be considered or reviewed.

Work Hours (for hourly positions):

Salary Grade: Admin 11 - min. $39,096

Job Category: Administrators

Employment Type: Regular Full-Time

Job Slot: 5715

Job Open Date: 5/4/2018

Job Close Date:

General Summary: Provide for students who place in the lowest level of all three developmental disciplines essential learning support services and serve as an individual mentor to students; monitor the progress of students and provide the encouragement and support necessary to enable students to complete their course of study at CCAC.

Requirements: Bachelor's degree in a related field with a minimum of two years experience in human services serving diverse populations or economically or educationally disadvantaged populations. Applicant must possess strong interpersonal and communication skills, ability and willingness to work collaboratively. Attention to detail and the ability to follow through with assisting the student. Commitment to the students' success and student centered education. Community College experience preferred.


1. Assist students in developing an educational plan and strategies to improve student success.

2. Monitor student progress by utilizing available technology and tracking systems.

3. Design and coordinate group learning activities to promote student success.

4. Meet individually and in small groups with students as needed.

5. Work with Student Development Services Staff to meet the social and human service needs of students.

6. Work with Financial Aid Office to monitor student aid.

7. Participate in student orientation.

8. Provide individual and/or group coaching on issues related to academic success.

9. Refer students to internal and outside programs for additional support services or for crisis intervention counseling and follow-up as needed.

10. Assist with the development and implementation of early intervention and retention programs.

11. Work with the various Student Development Services Offices to identify and recommend appropriate services designed to address student needs.

12. Serve on college committees as needed.

13. Compile information on program services, activities, and students. Maintain accurate, organized, completed, and detailed records and develop and maintain reports as required or assigned.

14. Participate in student recruitment activities.

15. Perform other related duties as required or assigned.

Clearances: Current criminal record/child abuse clearances will be required if offered the position and in order to be employed at the College. The three clearances are Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Records Check, and Federal Bureau of Investigations (FBI) Criminal Background Check. The College has provided instructions on how to obtain these clearances and are available here or by going to, selecting "HR Forms and Documents" from the left menu and locating the link named "CCAC Instructions on Clearances.

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Job No:
Posted: 5/7/2018
Application Due: 7/3/2018
Work Type: