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Director, Institutional Research and Assessment

Job description

The Office of Institutional Research and Assessment (OIRA) at the State University of New York at Oswego invites applications for a Director position.

Posting Date: April 17, 2018        

Review Date:  Review of applications will begin immediately and will continue until filled.

Benefit Information: The State University of New York provides an excellent benefit package.  For more information on benefits for full-time Management Confidential staff visit: https://www.suny.edu/media/suny/content-assets/documents/benefits/benefit-summaries/MCunclassifiedbenefitsummary-Nov-2017.pdf   or http://www.suny.edu/benefits/

Date of Appointment:  On/Around July 1, 2018

Description of Responsibilities:

The Director of the Office of Institutional Research and Assessment is responsible for providing leadership, direction, general supervision and evaluation of the Office of Institutional Research and Assessment (OIRA). Under the direction of the President, will plan, organize, control and direct operations and activities involved in the research, review, analysis, interpretation and reporting of data and information used in assessing institutional effectiveness, student success, enrollment and strategic planning. Assist in College planning, accreditation and decision making, and provides data analysis regarding College practices, policies, measures and procedures. Provide training to faculty, staff and administrators related to effective use of data. The Director will be expected to work with a wide range of College personnel providing analysis and data support and will also help move the College to better use available data/information/analysis in decision making and support access to necessary data. The Director will supervise two full time professional staff, an assessment coordinator, and an administrative aide.

The Director (OIRA) will also:

  • Compile, present and discuss meaningful data and participate in strategic planning and the development of policy decisions related to improvement in student success and institutional improvement. Work directly with members of the President’s Council and the President. Coordinate and integrate the institutional research initiatives with the college's strategic planning and academic master planning processes.
  • Provide support to faculty, staff and administrators regarding research methodologies, results, and their direct relationship to student success. Provide training to faculty, staff and administrators related to effective use of data. Collaborate with and advise faculty, administrators and staff on analyzing and evaluation of Student Learning Outcomes and Institutional Assessment data to ensure student success. Collaborate with and advise administrators and staff on analyzing and evaluation of enrollment and retention trends and support enrollment management functions.
  • Oversee data collection and analysis related to State University of New York (SUNY) activities and initiatives. Interpret SUNY data and share with College constituencies as appropriate. Oversee submission of data related to accreditation and other agencies including IPEDS. Design, develop and conduct major institutional research studies, perform statistical analyses and prepare and present reports utilizing sound research practices that foster a culture of evidence and informed decision making.
  • Collaborate with leadership, academic deans, and other administrators, provide leadership, and support activities associated with program and institutional accreditation (Middle States). Modify projects, studies, functions and procedures to assure compliance with local State and accreditation requirements.
  • Serve on various college committees including the enrollment management committee and Institutional Review Board (IRB). Provide data and analysis to these committees in reference to college enrollment plans, student learning outcomes and other data as necessary as part of the strategic planning process. Act as a liaison to University committees regarding institutional data and participate in institutional research professional organizations and keep abreast of national, state and local educational issues. Participate on other committees/meetings that involve the review and analysis of research, assessment and institutional data.
  • Work closely with College areas including Office of The Registrar, Admissions, and Advisement. Participate in discussions and provide support and data in reference to matters such as enrollment, retention and other aspects of the process for assessing the effectiveness of the College's efforts to achieve the goals and objectives of student success.
  • Provide leadership, coordinate and support the academic division, including academic support units, and student affairs as it relates to student learning assessment.
  • Maintain current knowledge of laws, codes, ordinances, regulations and pending legislation related to institutional assessment, research, planning and accreditation.
  • Promote strong partnerships with research counterparts at SUNY, other universities, and universities.
  • Provide leadership, coordination and supervision of all aspects of the instructional program of the College in compliance with applicable federal, state, local and district regulations; and ensure compilation and submission of reports as required.
  • Support and provide leadership for the continuous improvement of teaching and student learning.
  • Coordinate and supervise all aspects of the institutional research and institutional effectiveness budget, including preparing recommendations to meet educational needs of all segments of the College.
  • Direct and administer the activities of institutional effectiveness administrative personnel.
  • Develop and coordinate in-service training and staff development for personnel with a focus on planning, research and evaluation for student success.
  • Ensure that institutional data collection and reporting processes are reliable, valid and ethical.
  • Other duties as assigned.

In addition, will be expected to display a commitment to undergraduate and graduate education, and possess communication and interpersonal skills sufficient to work effectively with an increasingly diverse array of students and colleagues.

Required Qualifications:

  • Ph.D. or Ed.D. degree from an accredited college or university in statistics, social science, public policy, higher education, or a closely related field.
  • Significant leadership experience related to the Director of Institutional Research and Assessment position description.
  • Experience presenting and communicating technical information professionally, clearly, and effectively in oral, written, and graphic forms to individuals with varying technical backgrounds.
  • Knowledge and proficiency in the operation and use of personal computers utilizing various software applications (i.e., word processing, spreadsheet and database management software) including the Internet.
  • Experience designing, conducting, interpreting, reporting, and explaining data analysis.
  • Excellent written, oral, and presentation skills.

Preferred Qualifications:

  • Experience working in Higher Education, with an understanding of current issues in higher education.
  • Comprehensive knowledge of higher education reporting standards, including national IPEDS standards. Demonstrated proficiency with core applications in areas such as data access tools (e.g., knowledge of SQL a plus), data analytic software (e.g., SPSS, SAS, Stata) and data visualization software (e.g., Tableau).
  • Experience with blending and analyzing data from multiple data sources; managing large institutional datasets, including data collection and reporting; preparing, formatting, and cleaning research data for integrity in analysis and reporting, and, with data warehouse environments, database queries, and expertise with large datasets
  • Experience with survey development, administration, and analysis; understanding of quantitative and qualitative research methods; Experience in instructional research design and its integration into learning outcomes and program review for continuous improvement.
  • Experience with providing briefings and trainings to enhance an understanding of institutional research and data.

To Apply:  Submit a cover letter addressing qualifications, CV/resume, copies of unofficial transcripts for required degree showing degree awarded and date conferred, and contact information for three professional references (only the three referees listed in your Interview Exchange application can be considered and contacted) electronically to:


If you have any questions about the position, please e-mail:

Dr. Kristen C. Eichhorn

[email protected]

Official transcripts are required prior to hiring.  Files must be complete to be considered.

Visa sponsorship not available for this position.

Description of Department: 

The mission of the Office of Institutional Research and Assessment (IR & A) is to provide administrative and technical support for policy and decision making, and to assist the process of long-range planning at the State University of New York College at Oswego. 

The Office of Institutional Research and Assessment includes two full time professional staff, an assessment coordinator, and an administrative aide, all overseen by the Director.

Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News “America’s Best Colleges” in 2010, a Kiplinger's “Best College Value” for 2015, and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.

Additional information about SUNY Oswego can be found at www.oswego.edu.

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.  We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please see our full non-discrimination policy, https://www.oswego.edu/title-ix/non-discrimination-policy.

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing [email protected]  

For Campus Safety information, please see the Annual Security and Fire Report (Clery) on the Human Resources Website: https://www.oswego.edu/human-resources/annual-security-and-fire-report

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Further policy details, including education and cessation resources, can be found at: https://www.oswego.edu/human-resources/sites/human-resources/files/tobacco_smoke_free_policy_final.pdf

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected]   




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Job No:
Posted: 4/17/2018
Application Due: 6/16/2018
Work Type: