Office Assistant

Job description

Office Assistant

Foothill-De Anza Community College District

Posting #: 17-115

Campus: De Anza College

Number of Working Months:

Starting Salary:

Close Date: 5/3/2018

Open Until Filled: No

Employment Duration:


Starting Salary: $3,297.47 (per month) plus benefits; Salary Grade: C1-33
Full Salary Range: $3,297.47 - $4,346.47 (per month)

The Foothill-De Anza Community College District is currently accepting applications for the classified position above.

De Anza College Mission Statement:
De Anza College provides an academically rich, multicultural learning environment that challenges students of every background to develop their intellect, character and abilities; to realize their goals; and to be socially responsible leaders in their communities, the nation and the world.

De Anza College fulfills its mission by engaging students in creative work that demonstrates the knowledge, skills and attitudes contained within the college's Institutional Core Competencies:

  • Communication and expression
  • Information literacy
  • Physical/mental wellness and personal responsibility
  • Civic capacity for global, cultural, social and environmental awareness
  • Critical thinking

Reporting to the Director of Financial Aid, this position is a first point of contact located at the front desk in the Financial Aid and Scholarship office at De Anza College. The position will involve a high volume of contact with students and the general public. In addition to the general duties listed below, the incumbent will also be required to retrieve voicemail from the general office number; the incumbent will need to return calls and answer questions accordingly or determine if the call/message will need to be forwarded to one of the financial aid staff for further assistance

Under the direction of an assigned supervisor, perform a variety of general clerical duties.

Depending upon assignment, duties may include, but are not limited to, the following:
  1. Perform various clerical duties related to an assigned program or function such as compiling information from a variety of sources; communicate with other departments to provide or obtain information.
  2. Receive and screen phone calls and visitors and direct inquiries and visitors to the proper person or office; provide information concerning policies and procedures of assigned program or office according to established guidelines.
  3. Prepare schedules and communicate with others regarding meetings, appointments or other activities; create documents, packets, forms or other materials for meetings as assigned.
  4. Prepare letters, memos, forms and other correspondence as requested; screen and route incoming and outgoing mail.
  5. Prepare, format, type, proofread and duplicate a variety of records, reports or related materials; maintain files.
  6. Operate a computer, assigned software systems and other office equipment.
  7. Order and maintain office supplies as necessary.
  8. Provide work direction and guidance to student employees and other staff as assigned.
  9. Perform related duties as assigned.


Knowledge of:
  1. Modern office practices, procedures and equipment.
  2. Record-keeping techniques and alpha and numeric filing systems.
  3. Correct English usage, grammar, spelling, punctuation and vocabulary.
  4. Operation of a computer and assigned software.
  5. Telephone techniques and etiquette.
  6. Interpersonal skills using tact, patience and courtesy.
  7. Appropriate terminology of assigned function.

Ability to:
  1. Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Perform a variety of responsible and technical clerical duties in support of an assigned program or function.
  3. Read, interpret, apply and explain rules, regulations, policies and procedures.
  4. Establish and maintain cooperative and effective working relationships with others.
  5. Compile and verify data for the preparation of reports.
  6. Operate a computer and related office equipment.
  7. Meet schedules and time lines.
  8. Communicate effectively both orally and in writing.
  9. Type at 40 words net per minute from clear copy.

  1. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff.
  2. Any combination equivalent to a High school diploma AND one (1) year general clerical experience.


  1. Office environment.
  2. Constant interruptions.

Physical Abilities:
  1. Hearing and speaking to exchange information in person and on the telephone.
  2. Dexterity of hands and fingers to operate computer keyboard.
  3. Seeing to read various materials.
  4. Standing for extended periods of time.
  5. Reaching overhead, above the shoulders and horizontally.
  6. Bending at the waist, kneeling or crouching.
  7. Lifting, carrying, pushing or pulling heavy objects up to 30 lbs.

  1. A District on-line application on *In the application, you will provide information, which demonstrates your understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff. Additionally, you will be asked to explain how your life experiences, studies or work have influenced your commitment to diversity, equity and inclusion.
  2. A cover letter addressing your qualifications for the position.
  3. A current resume of all work experience, formal education and training.

If any required application materials are omitted, the committee will not review your application. Items not required (including reference letters) will not be accepted. For full-consideration, all application packets must be received by 11:59 pm on the closing date.

Please allow yourself ample time to complete your application and resolve any technical difficulties that may arise with your submission. We do not guarantee a response to application questions within 48 hours of the closing date. You may also visit our “Applicant Information” to assist with technical difficulties at:

Position: Full-Time, Permanent, 12-months per year
Starting date: As soon as possible upon completion of the search process.

Excellent benefits package which includes medical coverage for employee and eligible dependents, dental, vision care, employee assistance program, long term disability, retirement benefits and basic life insurance. For information on our benefits package that includes medical for employees and dependents, visit our web site:

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Employment Services no later than the closing date of the announcement. The successful applicant will be required to provide proof of authorization to work in the U.S. All interviewing costs incurred by applicant are the responsibility of the applicant.

For more information about our application process contact:
Employment Services
Foothill-De Anza Community College District
12345 El Monte Road
Los Altos Hills, California 94022
Email: [email protected]

To apply, visit:





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 4/16/2018
Application Due: 5/4/2018
Work Type: