Program Specialist, Bridge & Partnership Programs
Hyde Park Campus
46480 Graham School-Divisional Admin
About the Unit
Created at the founding of the University, the Graham School is committed to enhancing the University of Chicago's place as a preeminent intellectual destination through support of lifelong learning. Graham is dedicated to curating and disseminating the university's rich content for a broader set of learners in ever more innovative ways; helping the university engage civically, globally, and with the latest innovations in teaching and learning.
Reporting to the Associate/Assistant Director, Bridge Programs, the Program Specialist is responsible for managing the day-to-day operations of bridge and partnership programs, including credit-bearing residential programs, in-country training programs and international travel and events. A critical objective of this role is to serve as primary contact on administrative and student service issues, triaging immediate issues and identifying higher order problems to management.
Program Development, Execution, and Evaluation:
- Manage planning and organization of program classes and events, coordinating efforts across multiple stakeholders and ensuring proper execution
- Manage and analyze enrollment, revenue, and other program data
- Conduct market research and prepare reports of competing and potential programs
- Working with the Associate Director, develop program budgets and track expenses
- Working with the Associate Director, manage program assessments and make recommendations for improvements and change
- Working with the Associate Director, collect and manage student outcomes data
Communications and Outreach:
- Working with the supervisor to create, review, and edit print and electronic communications and outreach materials to ensure accuracy and clarity, including website
- Communicate with colleagues, internal and external partners, students, parents, and other stakeholders in an effective, timely, and professional manner with an expectation of developing strong relationships
- Working with the Associate/Assistant Director, assist with the development, maintenance, and updating of admissions procedures
- Process and track application materials, decisions, and notifications
- Review applications for admissions and scholarship eligibility
Student Admissions and Services:
- Evaluate candidates for admission
- Devise and maintain processes for onboarding and retaining students
- Assist with the hiring and supervision of RAs for residential programs; including contracting accommodation, meal plans, ground transportation, etc.
- Implement program assessments and collect data, under direction of Associate Director
- Manage special events for assigned programs as necessary, including information sessions and speaker panels
- Under the direction of Associate Director, organize and execute program orientations
- Plan and facilitate co-curricular programming, including site visits, service opportunities and workshops, coordinating with program instructors and residential staff as appropriate
- All other duties as assigned
- Must be able to work occasional evenings and weekends
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required of the candidate
- Agile, capable, resourceful executor who manages programs and staff efficiently
- Excellent interpersonal, verbal and written communication skills, in order to communicate effectively with a variety of stakeholders, including faculty, students (current and prospective), and staff, across a variety of cultural contexts
- Excellent project management, budget, research and organizational skills required
- Demonstrated team player who is comfortable in a highly collaborative work environment
- Discretion and good judgment in dealing with student records and other confidential information
- Ability to multitask and prioritize whilst maintaining attention to detail; ability to work well under pressure during peak periods
- Must be able to plan effectively and meet deadlines in a fast-paced environment
Education, Experience and Certifications:
- Bachelor's degree in relevant discipline; advanced degree in relevant discipline, preferred
- Minimum of two years relevant experience with experience in an academic environment committed to the highest level of academic standards of integrity and quality.
- Hyde Park campus and downtown locations
All required documents must be submitted to be considered for this position.
- Cover Letter
- Reference con
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
Depends on Qualification
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
Remove from Posting On or Before
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