Patient Services Coordinator/UKHC

Job description

Responsible for coordination of staffing of clinical operations, communication of staff
callin's to the appropriate clinical unit. Responsible for documenting the callin's in the scheduling system ATSTAFF and calling of staff to fill opportunities in clinical units.
Works closely with the House Operations Administrator to fill opportunities.
Professional point of contact for all aspects of operations. Liaison to all other clinical
areas when referrals and/or consults are needed and there is an issue or problem.
Consistently looks for ways to improve operations and customer service.
Works closely with Clinical Manager, Medical Director, and Sedation Coordinator on
operational issues as well as growth initiative. Adheres to established UK procedures and policies. All assignments checked for errors, always checks to see that all details in each step of a procedure have been completed, consistently completes all assigned tasks within a given time frame. Responsible for monitoring equipment and initiating repair calls. Handles stress in a professional manner.

IEBC (internal employee being considered).

Job Title
Patient Services Coordinator/UKHC

Requisition Number

Working Title
Patient Services Coordinator

Department Name
H3280:Command Center

Work Location
Lexington, KY

Grade Level

Salary Range

Type of Position

Position Time Status

Required Education


Click here for more information about equivalencies:

Required Related Experience


Required License/ Registration/Certification


Physical Requirements

Sitting at computer workstation for extended periods, repetitive motions.


6:30AM-7:30PM Monday-Friday


The ideal candidate will have strong customer service skills; attention to detail; takes
initiative and is self-directed; negotiation, diplomacy and professionalism; and strong
organization and time management skills.

Does this position have supervisory responsibilities?

Preferred Education/Experience

Experience in a medical setting is preferred.

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have experience scheduling in a healthcare environment?
    • Yes
    • No
  2. * How much experience do you have scheduling appointments in a healthcare environment?
    • None
    • More than 0 years, up through 1 years
    • More than 1 year, up through 3 years
    • More than 3 years, up through 4 years
    • More than 4 years
  3. * Please describe your experience as it relates to this position.

    (Open Ended Question)

  4. * Please indicate the number of years experience you have in handling a work setting which has a high volume of work flow and requires close attention to detail.

    (Open Ended Question)

  5. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)

  6. * Where did you first see this position advertised?
    • UK Jobs Website
    • Employee Referral
    • Print Advertisement
    • On-line Advertisement
    • Military Connection Advertisement
    • Job Fair
    • "I'm Interested" page on Nurse Recruitment website
    • Facebook
    • (Diverse Issues in Higher Education)
    • (Higher Education Recruitment Consortium)
    • Institute for Diversity in Health Management
    • None of the Above

Applicant Documents

Required Documents
    Optional Documents
    1. Resume
    2. Cover Letter





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    Job No:
    Posted: 4/14/2018
    Application Due: 4/23/2018
    Work Type: