Study Abroad Assistant Director for Health and Safety
Hyde Park Campus
10418 Study Abroad
About the Unit
The College Study Abroad office oversees a dynamic and growing portfolio of undergraduate international education programs, which are a distinctive and sought-after component of the undergraduate experience. Through a diverse range of faculty-led programming in Europe, Asia, Africa, Latin America, and the Middle East, College students can fulfill general education and major requirements in a variety of disciplines in stimulating international locations. In addition to facilitating our signature faculty-led programs, the Study Abroad office supports exchange programs through our international partners and consortia memberships, as well as a number of student grant programs. The College also oversees the University of Chicago's Center in Paris, which hosts 15 undergraduate study abroad programs, along with faculty and graduate student research programs, scholarly conferences, and public events. Together, these initiatives demonstrate the College's strong commitment to international education as an essential and integrated part of the undergraduate curriculum, and the Study Abroad office serves a central role in supporting that mission.
The Assistant Director for Health and Safety is a member of the senior leadership team in Study Abroad, reporting to the Associate Dean for International Education. The Assistant Director provides leadership on the development of policies and procedures that support the safety and well-being of Study Abroad students, faculty, and staff. The Assistant Director also serves as the emergency contact for Study Abroad, carrying and responding to the Study Abroad emergency cell phone (a 24-hour on-call duty). As a member of the Study Abroad Risk and Security Assessment Committee (SARSAC), the Assistant Director conducts Travel Advisory meetings with students, reviews student petitions, and communicates the committee decisions. In addition to the office-wide health and safety responsibilities, the Assistant Director manages an assigned portfolio of Study Abroad programs and works with the Associate Dean on the establishment of new programs as needed. Additional responsibilities include liaising with the College Dean of Students Office, Student Health and Counseling Services, the Office for Sexual Misconduct Support and Resources (Title IX), Risk Management, Office of Legal Counsel, and other on-campus units; leading information sessions and other public presentations; and representing the office at conferences and events. This position requires the ability to travel domestically and internationally.
Responsibilities: (may perform all or a combination of the following):
International Health, Safety, and Risk Assessment, 30%
- Provides leadership on establishing practical and effective international health and safety standards, protocols, and resources for Study Abroad programs and College students traveling with Summer International Travel Grant (SITG) support
- Helps develop best practices for pre-departure preparation and student resources related to health and safety abroad
- Monitors emerging trends, world events, and Travel Advisories in areas where Study Abroad and SITG students are present and provides information to the Associate Dean and other Study Abroad staff members to guide program planning
- Stays abreast of University and higher education policy related to student health and safety in the international setting, including best practices from NAFSA and the Forum on Education Abroad
- Participates in relevant professional organizations and working groups (e.g. Overseas Security Advisory Council Academic Working Group, 'Pulse' network of higher education international health and safety professionals)
- Drafts updates and warnings for inclusion on the Study Abroad webpage
- As a member of the Study Abroad Risk and Security Assessment Committee (SARSAC), conducts Travel Advisory meetings with students, reviews student petitions, and communicates the committee decisions
- Builds and maintains productive alliances with on- and off-campus stakeholders (e.g. local program staff, embassy and consular personnel, International SOS, Risk Management, Deputy Title IX Coordinator for Students, College Dean of Students staff)
- Liaises with the Office of Risk Management on travel and emergency insurance services
Emergency Response, 20%
- In partnership with Study Abroad and on-site staff, develops and maintains emergency preparedness and response plans for each program location
- Ensures appropriate information and systems are in place to enable effective emergency response
- Serves as the first responder to all emergencies or perceived emergencies for Study Abroad students and faculty, immediately reporting any incidents to the Associate Dean and other University staff members as needed
- Provides recommendations to the Associate Dean and other relevant stakeholders on execution of emergency response and contingency plans in the event of an emergency
- Provides support to affected students or faculty members and their families in the event of an emergency
- Maintains systems for reporting incidents and analyzes trends over time
Study Abroad Program Management and Development, 40%
- Informs students of study abroad opportunities through individual meetings, information sessions, class visits, and other outreach opportunities
- Leads study abroad information sessions and pre-departure trainings
- Manages assigned Study Abroad programs, which may include both faculty-led and direct enrollment programming
- Develops and updates program-specific materials (e.g. student and faculty handbooks, pre-departure presentations, cultural orientation workshops, student forms, etc.)
- Evaluates program applications and provides recommendations on student selection for assigned programs
- Communicates with faculty and on-site staff regarding the program schedule, excursions, housing, classroom space, and other needs
- Conducts site visits for assigned programs and provides program reports
- Works with the Associate Dean to develop new programs, as needed. This includes meeting with faculty and overseas partners, making recommendations on structure and academic content, negotiating contracts, and drafting program agreements
- Develops website language and promotional materials as needed
- Leads general and program-specific information sessions
Writing and Presentations, 10%
- As a member of the senior leadership team, participates on Study Abroad and other University committees
- Represents the office at international education conferences
- Works with the Associate Dean on the preparation of program-specific reports, data, and stewardship materials
- Develops and delivers presentations on study abroad to various audiences, including parents, prospective students, and University staff
- Other responsibilities, as assigned
- Proven record of successful emergency management and ability to support stakeholders in crisis situations
- Ability to remain calm under pressure and handle dynamic and stressful situations abroad that require immediate action and sensitivity
- Demonstrated record of sound judgment and decision-making abilities
- Ability to use professional judgment and initiate solutions in situations where answers to problems are not readily apparent
- Nuanced understanding of University policy and local laws that may impact Study Abroad programming and emergency response
- Familiarity with the 'Pulse' higher education international health and safety professionals network
- Ability to handle matters confidentially and exercise discretion with sensitive topics
- Excellent verbal and written communication skills, including the ability to convey the appropriate tone for different audiences, such as students, faculty, parents, and staff
- Comfort with public speaking and presentations
- Ability to work cooperatively with University students, faculty, and staff, as well as with international partners and scholars
- Ability to represent the University in a professional manner at conferences, events, and to international partners
- Ability to handle multiple concurrent tasks in a professional manner while also meeting deadlines
- Outstanding organizational skills and ability to follow-up on unresolved issues
- Strong sense of teamwork
- Ability to take initiative to complete tasks and work both independently and cooperatively
- Responsive to direction from supervisors
- Critical thinking and reasoning skills
- Excellent attention to detail
Education, Experience, and Certifications:
- Master's degree required
- PhD preferred
- At least 5 years of experience working in higher education required
- Experience living or working abroad required
- Experience with crisis/emergency management, preferably in an international setting, required
- Experience working in a study abroad office preferred
Technical Knowledge or Skills:
- Proficiency in Mac and PC environments
- Proficiency in Word, Excel, Outlook, FileMaker Pro, and on-line organizational tools
- Proficiency in a foreign language strongly preferred
Working Conditions and Physical Requirements:
- Office environment
- On-call emergency response
- Occasional evening and weekend work
- Some domestic and international travel
- Fast-paced environment
- Ability to lift up to 25 lbs.
- Ability to push carts with up to 40 lbs. of material
- Ability to sit at a computer for 2-4 hours.
- Periodic walking to other campus locations
- Walking in other domestic and international settings
- Climbing up to 5 flights of stairs
All required documents must be submitted to be considered for this position
- Cover Letter
- Reference list
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
Depends on Qualification
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
Remove from Posting On or Before
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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