Director, Student Finance Customer Service

Job description


Requisition Number

Job Title
Director, Student Finance Customer Service

Budget - 350261

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Department Overview
The Office of Student Finance and Cashiering Services is responsible for providing student account information, receiving payments for tuition and fees, installment payment plans, collection of delinquent accounts, IRS Form 1098T reporting, and delivering refunds and financial aid proceeds.

Position Details
The Student Finance Department at the University of North Texas Health Science Center is seeking to hire a Director, Student Finance Customer to join our team. The Director of Student Finance will work very closely with the offices of Accounting, Budgeting, Finance, Registrar, and Financial Aid to ensure accounting entries are recorded correctly and student accounts are accurate and up to date. This position will provide excellent customer service, administer third party contracts, handle special University agreements, and participate in audits. The Director of Student Finance will manage 3-5 staff professionals and assist the Senior Director of Financial Operations in all Student Finance accounting matters.

Responsibilities of the position include but are not limited to:

* Provides direct support to Student Finance staff in handling of administrative, technical, operational, and accounting duties within the Student Finance Office.
* Assist with Financial Operations in all accounting matters related to federal and institutional loan programs, including assisting with preparing the annual Fiscal Operations Supplemental Application to Participate for Federal Perkins Loan (FISAP) and Annual Operating Report (AOR).
* Assist students, employees, and visitors with general information about UNTHSC.
* Manage, handle, and oversee the accounting responsibilities of sub-ledger to general ledger account reconciliations.
* Create and maintain item type codes that drive accounting related functions.
* Oversee third-party financial remittances of private housing partnerships, and billing of sponsored programs, both internal and external.
* Term set-up and testing within Student Finance People Soft environment.
* Oversee all accounting entries and reconciliation of alternative loan programs.
* Provide leadership to department staff.

The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.

The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.

Required Qualifications
The successful candidate will possess the following required qualifications:

* Bachelor's degree and seven (7) years related experience; or equivalent combination of education and experience.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Demonstrated success in leading the development, management and communication of complex financial reports and budgets in a collaborative environment.
* Experience in academic health science center or higher education setting.

Special Instructions to Applicants
Applicants must submit a resume and a cover letter with their online application.

Pay Rate
Salary commensurate with experience

Pay Basis

Job Type

Work Schedule
Monday - Friday

Application Types Accepted
Main Form

Occupational Exposure to HIV/HBV?

Occupational Exposure to Hazardous Chemicals?

Occupational Exposure to Tuberculosis?

Security Sensitive?

Require a valid Texas Driver's License?

Require a certification?


Official Job Title
Director, Student Finance Customer Services

Job Open Date

Job Close Date
Open Until Filled

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Job No:
Posted: 4/13/2018
Application Due: 5/9/2018
Work Type: