Academic Affairs Operations Specialist

Job description

Vacancy Number: S00732

Working Title: Academic Affairs Operations Specialist

Career Band Title: University Program Associate

Location of Workplace: Main UNCW Campus

Competency Level: Journey

Brief Summary of Work for this Position:

The College of Health and Human Services Academic Affairs Operations Specialist, reporting to the Coordinator – Academic Affairs Operations, serves as a member of the Academic Affairs Operations service team which provides comprehensive student services and academic affairs operations support throughout the College. Specifically, this employee assumes primary responsibility for process and procedure implementation around academic affairs operations inclusive of, and not limited to, (1) curriculum processes and approval; (2) academic course scheduling; (3) student retention and progression; (4) enrollment management; and, (5) other academic processes and procedures critical for ensuring success of our academic programs and our students. This employee must be a subject matter expert for university, college, school and program level policies, procedures, documents and manuals as they relate to academic affairs and student support.

N.C. Minimum Required Knowledge, Skills, & Abilities:

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Additional knowledge, skills, and abilities required to perform the essential functions of the position:

Ability to work in a matrix organization with responsibilities to various entities and stakeholders

Ability to interpret and evaluate complex information

Ability to conduct research and find resources to help staff and faculty make decisions about academic affairs issues

Ability to present ideas and solutions to others, as well as to show flexibility in response to change

Ability to generate comprehensive reports related to academic affairs

Excellent attention to detail

Strong written, verbal and interpersonal communication skills

Knowledge of proper spelling, grammar, punctuation and sentence structure to ensure that written materials, marketing materials, and communications prepared and reviewed are complete, concise, and error-free

Ability to prioritize work tasks, manage multiple projects simultaneously, organize and adjust workload to handle multiple responsibilities

Proficiency in the use of personal computer with multiple types of software programs, e.g. Microsoft Word, Excel, Publisher, Adobe, SharePoint and Outlook

Capacity to embrace and willingness to learn new technologies and software

Ability to learn compliance with legal and university policies

Strong initiative and ability to work independently and with minimal supervision

Ability to exercise sound judgment, tact and discretion in dealing with a wide variety of administrators, faculty, staff and student data

Preferred education, professional skills and experience:

Experience in a College environment within a university

Experience executing academic affairs related policies and procedures

Experience navigating student information system databases and utilize database functionality to research data and preform queries

Recruitment Range: $38,500-$41,191

NC Salary Grade Equivalency: 63

Hours Per Week: 1.0 (40 hours per week)

Months Per Year: 12 Months

Work Days: Monday to Friday

Work Hours: 8:00AM to 5:00PM

Position Number: 7947

Job Posting Date: 04/11/2018

Posting Close Date: 04/23/2018

Special Instructions:

PLEASE NOTE: To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application. Due to the high interest in positions at UNCW, we are happy to answer any questions you may have regarding the position if selected for an interview. Thank you in advance for your understanding.

You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.

For more info/to apply visit Applications must be submitted through the online application system to be considered.

This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement:

UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified persons from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.




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Job No: S00732
Posted: 4/12/2018
Application Due: 4/23/2018
Work Type:
Salary: $38,500-$41,191