Chief of Staff

Pembroke, North Carolina
Apr 12, 2018
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution

This position supports the Chancellor in leading an effective senior management team, managing the team's agenda, prioritizing initiatives, and securing materials to advance discussion by the Cabinet. The position also provides appropriate consultation with affected individuals and groups following-up to ensure effective implementation. The Chief of Staff also ensures that targeted research and analysis on important issues is conducted and coordinates production of briefing materials on significant issues with the Chancellor.

This position requires an understanding of and a commitment to the Chancellor's administrative operating principles and core values (communication, collaboration, integrity, accountability, innovation, and service). An understanding and appreciation for UNCP's institutional history, university policies, and organizational culture are also important in support of the Chancellor's initiatives and goals.

The Chief of Staff works continually for the long-term interests of the university through the development of policies and solutions to complex problems. This requires an ability to understand existing policies in significant detail and appreciate the likely consequences of proposed initiatives during implementation.

An ability to analyze complex institutional and interpersonal situations and to assess and develop possible alternative solutions is also required. In that regard, strong interpersonal skills and a willingness to listen to and appreciate alternative points of view is essential. Excellence in written and oral communication is expected, as well an ability to convey complex ideas in a concise and comprehensible fashion under time-constrained conditions.

This position also requires a capacity for sound judgment, maturity, tact, diplomacy, discretion, confidentiality, and a strong sense of integrity, as well as emotional intelligence, flexibility, creativity, strong attention to detail, tolerance for ambiguity, and a sense of humor.

The Chief of Staff performs the following:
• Oversees effective execution of staff functions of the Chancellor's Office, including daily operations, and office budget maintenance. The Chief of Staff will be responsible for the overall management of Chancellor's Office staff, including the division of responsibilities within the office, training and professional development, and completion of annual performance evaluations.
• Plays a central role in the institutional planning process to develop and implement five year institutional plans, aligning institutional resources to support the achievement of the goals and objectives included therein.
• Establishes priorities in directing the Chancellor's personal time and attention and to ensure appropriate and timely information is provided to facilitate efficient and effective decision-making, following-up as required during implementation.
• Leads and completes special projects and assignments as required, particularly those having inter-divisional implications.
• Plans and organizes weekly Cabinet meetings and planning retreats. Ensures actions identified in Cabinet meetings are tracked and completed.
• Oversees and manages the annual goal setting and job target process for the Chancellor.
• Works with the Office of the General Counsel to ensure that proposed changes in University policy or procedures are fully vetted before being scheduled for Cabinet discussion and the Chancellor's final consideration.
• Works with Office of Institutional Research and other divisions as needed to prepare annual performance benchmarks for review by the Board of Trustees.
• Undertakes various internal and external communication efforts on behalf of the Chancellor.
• Works closely with the University Communications and Marketing Office on the development and implementation of key communication strategies and messages to be conveyed by the Chancellor in documents such as speeches, newsletters, university addresses, and other reports as necessary.
• Works closely with the VC for Advancement and the Executive Director of University Communications and Marketing to represent the Chancellor's interests and to assure all events are conducted at the level of excellence that is expected by the Chancellor.
• Works with dedicated staff in planning campus visits by individuals or groups of individuals from the Board of Governors and state and federal legislatures.
• Serves as institutional representative on selected internal committees and external civic groups, boards, and councils as determined by the Chancellor.
• Acts as the Chancellor's liaison to faculty, staff, and administration of the university on internal projects and initiatives.

Minimum Training and Experience Requirements: This position requires a Master's degree or higher from an accredited university and a minimum of 5 years of progressive leadership experience in administrative roles within a medium to large organization, preferably an institution of higher education. The successful candidate must also demonstrate an understanding of the organization, administration, and management of modern institutions of higher education or an institution or business of comparable size and complexity. Experience in building trust-based relationships with other senior administrators, faculty, staff, governing board members, elected officials, and community representatives (or their equivalents in other employment settings) is essential.

Management Preferences: A background in one or more of the following is preferred: strategic planning, organizational development, organizational planning, project management, or policy development/ Implementation. Experience in working directly or indirectly with a governing board of an institution is an asset.

Special Instructions to Applicants:

This position is Mandatory Personnel. Mandatory Employees: Employees whose presence has been determined to be mandatory to University operations during certain types of adverse weather or emergency events.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

Per the requirements of the Clery Act of 1998, the Campus Security Report can be found at:

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Applicants needing assistance with or who have questions about the application process are asked to contact Joanne McMillan, HR Consultant for Employment at (910) 521-6279 or [email protected]


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