Customer Support Associate

Location
Greensboro, NC
Posted
Apr 12, 2018
Institution Type
Four-Year Institution
Requisition Number S1500

Position Number 013463

Position Classification Title Administrative Support Assc

Functional Title Customer Support Associate

Position Type Staff

Position Summary

We are looking for a Customer Support Associate to undertake all front desk responsibilities for the UNCG Human Resources office including but not limited to: answering phone calls, greeting all visitors to the office, administrative tasks such as writing letters, mail (incoming and outgoing), filing, maintenance calls, calendar updates, and others operational tasks. This position reports directly to the Deputy Chief Human Resources Officer and may handle additional administrative tasks assigned by the Deputy.



Minimum Qualifications

HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.



Preferred Qualifications

The ideal candidate will have experience with customer service and data entry; be organized and dependable; and be able to sit for long periods.



Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.



Special Instructions to Applicants

Applicants are required to upload a list of at least three (3) professional references that includes:

  1. Name,
  2. Company Name,
  3. Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
  4. Email Address
  5. Contact Phone Number


Recruitment Range $23,332 - $30,775

Org #-Department Human Resources - 58401

Work Hours of Position 8 A.M - 5 P.M, Monday - Friday

Job Family Administrative and Managerial

Competency Level Contributing

Open Date 04/11/2018

Close Date 04/25/2018

Job Close Date

FLSA Non-Exempt

Salary Grade Equivalency 57

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents
  1. Writing Sample(s)


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Have you graduated from high school or received a GED?
    • Yes
    • No
  2. * Please indicate how you learned of the vacant position for which you are applying:
    • UNCGjobsearch Website
    • Piedmont Triad Area Newspaper
    • The Chronicle of Higher Education
    • Inside Higher Ed
    • Other professional journal / website
    • NCWorks.gov
    • UNC School System Job Board
    • Personal Networking
    • Facebook
    • Twitter
    • Indeed.com
    • NorthCarolinaDiversity.com
    • Other
  3. If you selected "Other", please provide the name of the resource here.

    (Open Ended Question)





To learn more or to apply for this position please visit our UNCGjobsearch website at https://jobsearch.uncg.edu

EOE AA/M/F/D/V

PI101996040

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