Customer Support Associate
Position Number 013463
Position Classification Title Administrative Support Assc
Functional Title Customer Support Associate
Position Type Staff
We are looking for a Customer Support Associate to undertake all front desk responsibilities for the UNCG Human Resources office including but not limited to: answering phone calls, greeting all visitors to the office, administrative tasks such as writing letters, mail (incoming and outgoing), filing, maintenance calls, calendar updates, and others operational tasks. This position reports directly to the Deputy Chief Human Resources Officer and may handle additional administrative tasks assigned by the Deputy.
HIGH SCHOOL DIPLOMA OR EQUIVALENCY; OR DEMONSTRATED POSSESSION OF THE COMPETENCIES NECESSARY TO PERFORM THE WORK.
The ideal candidate will have experience with customer service and data entry; be organized and dependable; and be able to sit for long periods.
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants
Applicants are required to upload a list of at least three (3) professional references that includes:
- Company Name,
- Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor.
- Email Address
- Contact Phone Number
Recruitment Range $23,332 - $30,775
Org #-Department Human Resources - 58401
Work Hours of Position 8 A.M - 5 P.M, Monday - Friday
Job Family Administrative and Managerial
Competency Level Contributing
Open Date 04/11/2018
Close Date 04/25/2018
Job Close Date
Salary Grade Equivalency 57
Number of Months per Year 12
- Cover Letter
- List of References
- Writing Sample(s)
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Have you graduated from high school or received a GED?
- * Please indicate how you learned of the vacant position for which you are applying:
- UNCGjobsearch Website
- Piedmont Triad Area Newspaper
- The Chronicle of Higher Education
- Inside Higher Ed
- Other professional journal / website
- UNC School System Job Board
- Personal Networking
- If you selected "Other", please provide the name of the resource here.
(Open Ended Question)
To learn more or to apply for this position please visit our UNCGjobsearch website at https://jobsearch.uncg.edu