Financial Aid Advisor
This position reports to the Director of Student Financial Aid Services. This position is responsible for managing one or more programs of financial aid and/or veterans' benefits, for providing customer service by speaking with students and parents on the phone and in-person, and for reviewing documents that are part of completing the application process.
Monitor the processing of the aid or benefit program assigned to insure that awards are made correctly and in a timely manner.
Make corrections or changes to students' awards as needed to be compliant with program regulations and/or institutional policy or as requested by the student.
Monitor awards to insure that they disburse accurately. Review awards that do not disburse to determine if the student is ineligible or if the condition(s) preventing disbursement can be corrected.
Perform reconciliation on a monthly basis and/or at the end of the semester/fiscal year to compare the amounts disbursed in Banner with the amount that has been approved for disbursement by the federal or state government.
Run reports necessary to perform the program management functions and submit requests for modifications to these reports as needed.
Stay current with state and federal regulations that affect the programs being managed and with the aid programs in general.
Advise students on financial aid/benefit processes, including their opportunities, rights, and responsibilities, and assist students in completion of applications.
Respond to financial aid/benefit questions from students and parents.
Review documents submitted by students and parents to determine eligibility.
Assist in updating financial aid policy and procedures handbook.
Assist in preparing reports for and responding to audits by Federal and State agencies.
Attend necessary workshops and seminars.
Assist with financial aid aspects of recruitment, admission, enrollment and retention activities.
Conduct financial aid presentations for groups of current and prospective students as requested.
Provide office hours at other campuses as required.
Perform other duties as may be assigned by the Director of Student Financial Aid Services.
Req ID: req393
Job Title: Financial Aid Advisor
Division: Financial Aid
Location: Varies between campuses
Grant Funded: No
Employment Type: Full-time Support Staff
Compensation Range: 19.96 - 19.96, starting pay, prior experience will be considered
Compensation Type: Hourly
Work Schedule: Other
Other Work Schedule Details: 8:00 a.m. - 4:30 p.m.; one evening per week until 7:00 p.m.
Work Hours: 40
Documents to be attached: Cover Letter-Yes
Special Instructions to Applicants: Can provide transcripts at interview stage.
Targeted Hire Date: 5/25/2018
Bachelor's degree in accounting, business, finance or related field required.
Two years related employment experience to include program management and/or customer service required.
MS Office skills including Word, Excel, and Powerpoint.
Ability to work independently once trained.
Knowledge of federal and state financial aid programs preferred.
Good human relations and communication skills.
Ability to work closely and confidentially with students.
Good organizational skills.