Manager, Faculty and Program Operations

Job description

Gleacher Center – Downtown

3035101 Bus-Evening/Weekend MBA Pr/Adm

About the Unit
The University of Chicago Booth School of Business is the second-oldest school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit:

Job Information

Job Summary:

  • The primary focus of the Manager, Faculty and Operations is to further the faculty mission of teaching by providing support to all Chicago Booth faculty members teaching in the Evening MBA and Weekend MBA Program. Maintain strong communication with faculty, students, and staff at Chicago Booth, in order to ensure a positive and productive teaching and learning environment at the Gleacher Center, Chicago Booth's downtown Chicago campus location. The Faculty and Operations Manager works completely independently in the Gleacher Center Faculty Suite.

  • Act as the main point-of-contact for all Chicago Booth faculty members teaching in the Evening MBA and Weekend MBA Programs at the Gleacher Center for the following activities: classroom reservations; preparation and dissemination of course materials; including, course packs, handouts and PowerPoint slides, as well as course-related support.
  • Coordinate resources with Teaching Assistants (TAs), on behalf of faculty, in a manner consistent with faculty requirements. Respond to students on a wide variety of concerns and course-related questions.
  • Act as an ambassador for Booth, and a resource for guests, before, during and after their visit to Gleacher.Assume responsibility for ensuring the highest quality management of events such as class visits, office visits and class-simulations.
  • Manage the front desk in Suite 330 and Suite 430, which serves current and prospective students, faculty, staff, and guests.Also manage the reception areas and back office spaces.
  • Manage and approve all requests for classroom and lounge space usage at the Gleacher Center during weekday evenings (after 5:00pm) and all day Saturday and Sunday, including the following: faculty/TA review sessions; student group events; other Booth departmental requests; and corporate/executive client requests through the Chicago Booth Conference Center.
  • Analyze and propose budget changes at the end of the fiscal year and then implement those changes the following year for the administrative budget. Manage on-line GEMS accounting reports for entire Evening MBA and Weekend MBA office.
  • Execute various faculty-related special projects and processes, including the following: quarterly course evaluations; faculty-approved exam proctoring; collection and delivery to faculty of hard-copy final exams; and quarterly Gleacher Center Faculty Services survey.
  • Maintain positive working relationships with members of various Chicago Booth departments, both at Gleacher and on campus, in order to assist with room-related needs, including the following: Executive Education Office; Gleacher Center Conference Center; Booth Career Services Office; Leadership Development Office; Executive MBA Program Office; Faculty Services; Polsky Center for Entrepreneurship; Computing Services; Full-Time MBA Programs Office; Booth Facilities; and Gleacher Center Facilities.
  • Coordinate student services-related projects and tasks, including the following: the weekly airport shuttle for students, including communications, contracts, and payments, reservation of quarterly midterms and finals study room space as well as the associated student communication.
  • Delegate to staff who assist with faculty and student services tasks and projects, the management and maintenance of the Gleacher Center Faculty Suite and Programs Office – including the following: oversight and ordering of supplies and beverages; maintenance of copy machine, fax machine, and printers; handling of deliveries/mail for faculty and staff at the Gleacher Center; last-minute front desk and office issues.
  • May provide assistance to other staff, such as Dean's Office and research centers collaborating with faculty, to ensure efficiently running organization support to all faculty.Supervisor will assist in determining some faculty needs, and may assign tasks as needed on behalf of faculty and the Evening MBA and Weekend MBA Programs Office.

  • Proven abilities to work on several projects simultaneously required.
  • Ability to consistently meet deadlines, to problem solve, to exercise good judgment, and to work under pressure during high volume periods required.
  • Professional demeanor, including tact, discretion, and a customer service-oriented approach to the job, required.
  • Outstanding interpersonal and verbal and written communications skills required. Must be able to communicate with precision and tact.

Additional Requirements

Education, Experience and Certifications

  • Bachelor's degree required.
  • Graduate degree preferred.

  • A minimum of two years of progressively responsible administrative experience, preferably working with faculty, students, or as an executive assistant, required.
  • A minimum of one year of experience managing projects or programs required.

Technical Knowledge or Skills:
  • Proficiency with computers, including MS Office and network functions, required.

Working Conditions and Physical Requirements:
  • Ability to work the following schedules:
    • 10:00 a.m. – 6:30 p.m., Monday through Friday, as the regular schedule,
    • 8:00 a.m. to 5:00 p.m., Saturday, every third or fourth week,
    • Late night office coverage (11:30 p.m. to 8:00 p.m.) two or three times per month, and
    • Various other weekends and nights as needed.

Required Documents:


Cover letter

Note: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.

Benefit Eligibility

Pay Frequency

Pay Range
Depends on Qualification

Scheduled Weekly Hours


Job is Exempt?

Drug Test Required?

Does this position require incumbent to operate a vehicle on the job?

Health Screen Required?

Posting Date

Remove from Posting On or Before

Posting Statement:

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Full time

About Us
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to free and open inquiry draws inspired scholars to our global campuses, where ideas are born that challenge and change the world.

We empower individuals to challenge conventional thinking in pursuit of original ideas. Students in the College develop critical, analytic, and writing skills in our rigorous, interdisciplinary core curriculum. Through graduate programs, students test their ideas with UChicago scholars, and become the next generation of leaders in academia, industry, nonprofits, and government.

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Job No:
Posted: 4/10/2018
Application Due: 5/10/2018
Work Type: